Hotel Atlantico Madrid

Booking

Booking.com GUEST REVIEW AWARD

Expedia

Expedia Insiders’ Select

Tripadvisor

Tripadvisor Certificado de Excelencia

  • Arturo Reyes

    21-Dec-2021

    We arrived to the Hotel prior to check in time from an 18 hour travel time. The receptionist was very accommodating and allow us to check in earlier.( I apologize I didn't take his name) But everyone at the Front desk were very courteous and professional. The room and amenities were as expected, extremely clean and well illuminated, didn't like the pillows much, but that is my personal opinion, they were not bad by any means. Our room was cleaned by marina and Aracely? and they were perfect about cleaning the room to detail, we loved the convenience of the mini bar and also the extra service to have someone to our room to do a required COVID test for traveling, kudos to the Front Desk again!!!. We also enjoy the breakfast buffet in the 1st floor and the wine and appetizers at the 9th floor terraza. Overall a great experience, we'll be back soon enough to enjoy your hospitality again. All the best.

    • Hotel response

      Dear Arturo Reyes. Thank you for your in-depth review about your stay at the Hotel Atlantico. We are very glad that you have had a pleasant stay at Hotel Atlantico and that you were especially pleased with the service of our staff. The front desk staff will be glad to hear they made your stay easy. I will let Marina and Araceli know how much you appreciated their efforts. With reference to the pillows, you have two different types of pillows on the bed and a different one in the closet so you can choose the most comfortable one for you. All your suggestions are appreciated. It is always gratifying to receive a positive feedback.Thank you for taking the time to write a review and we look forward to your return. Kind regards, Eva García-Assistant Director

  • Kathleen Talbot

    8-Dec-2021

    Excellent hotel with very pleasant and helpful staff. The hotel is well maintained and clean. The breakfast was plentiful and delicious. Located on Gran Via, this hotel is near to everything.

    • Hotel response

      Dear Kathleen Talbot. Truly appreciate your review, it is so pleasing to read that we met all expectations. We thank you the customers who take their time to inform us about it. Thank you again and we do look forward to welcoming you once again in the near future. Yours sincerely, Eva Garcia-Assistant Director

  • Hotel guest

    5-Dec-2021

    the staff is excellent, they were always helpful and friendly.

    • Hotel response

      Dear Guest. Thank you for your review and score. I am especially pleased that you enjoyed the service provided by our staff I always feel is the most important and lasting memory of a hotel. We look forward to welcoming you back. Kind regards, Eva García-Assistant Director

  • Andres Eidelstein

    29-Nov-2021

    Everything about my stay was perfect.

    • Hotel response

      Dear Andres Eldestein. Thank you for taking the time to post your review. I'm glad you had a perfect stay at our property and hope to see you again. Best regards, Eva Garcia-Assistant Director

  • serge musch

    29-Nov-2021

    Top Hotel at top location !

    • Hotel response

      Dear serge musch. Thank you for telling us about your recent stay at the Hotel Atlantico. I'm delighted that you enjoyed the hotel and our location directly in Gran Via street. We look forward to welcoming you back. Kind regards, Eva García-Assistant Director