There is everything to love about this hotel. Your greeted by very professional and helpful staff when you enter. They gave us several recommendations about sightseeing, directions and dinner which was acutually one of our favorite meals while in Madrid. Our room was more than expected. We had a queen bed, 2 side tables a vanity a small table to sit at a full size closet and still with room to walk around. The bed was comfortable which they turned down in the evening. We loved the double sink and the walk in shower, perfect. The safe sits inside a closet on top of the "STOCKED" frig, everything you could ask for at a reasonable price (we did not drink any of the alcohol), they also provide 2 free bottles of water every day you are there. We could not ask for more comfort, cleanliness and space. We loved this hotel for all the above but most of all the reasonable rate on top of everything. They offer a 12$ breakfast with american eggs, fruits, breads a variety of coffee and meats. Plus its near everything. We will definitely return to this gem! My favorite souvenir is the free mug that was waiting in our room. We were on the second floor. I hope you try this hotel and have the same experience we did!