Customer reviews
Hotel Atlantico Madrid
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Hotel guest
4-Aug-2022Customer rating:Everything was great! Thank you!
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Hotel response
Estimado Cliente. Gracias por su amable comentario y puntuación. Estamos encantados de saber que disfrutó de su estancia en el Hotel Atlántico. Un saludo, Eva García-Assistant Director
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Wael Alsibai
2-Aug-2022Customer rating:One of the best hotels I’ve been in, it’s my place in Madrid always, I will visit your hotel again and again.
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Hotel response
Dear Wael Alsibai. Truly appreciate your nice review and score. We are delighted to be one of the best hotels you have stayed in.Thank you for your compliments.Of course we look forward to your visit once again. Kind regards, Eva García-Assistant Director
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JOANN FOWLER
1-Aug-2022Customer rating:I stayed five days and was very pleased with the beautiful large room. There were two very comfortable queen beds, small table with two chairs near the balcony overlooking the Gran Via.and a vanity with large mirror and chair. The bathroom was very large, toilet separated from rest of room by door and then a great shower tub with two shower heads and two grab bars so that it was very easy to use. The a/c was excellent. The hop on hop off bus is a short walk away, the Corte Ingles ( dept store with market is a short walk away.By U S standards is was very reasonably priced.,I will definitely return. The receptionist gave many helpful hints.
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Hotel response
Dear Joann Fowler, Thank you for choosing Hotel Atlántico and for sharing with other travellers your kind opinion about our facilities and services. It is very rewarding for us to know that you have good memories from your stay with us. It will be a pleasure to host you again in future. With best regards, Eva García- Assistant Director
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Hotel guest
31-Jul-2022Customer rating:Great location!great staff!it was great..i will go back to the same hotel for sure.
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Hotel response
Dear Guest. Thenk you for your review. We are very happy and proud that you enjoyed our location and particularly the service provided by our staff. It will be a real pleasure for us to host you in our hotel again. With kind regards, Eva García -Assistant Director
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Malcolm Garden
29-Jul-2022Customer rating:The only deficiency was that we would have liked an electric jug to help make tea. This was attended to within a day or so . Overall excellent hotel for location , staff friendliness & helpfulness. ,
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Hotel response
Dear Malcolm Garden. Thank You for taking the time to write a review about your stay at Hotel Atlántico and for your recommendation. We are very glad to hear such a nice words about our location and staff. With reference to the kettle, you can enjoy your coffee or tea in the bar of the 9th floor of the hotel or in the coffe machine in the 1st floor, free of charge and 24hrs. Also we have some kettles on request at the front desk. It will be a real pleasure for us to host you in our hotel again. With kind regards, Eva García-Assistant Director
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Hotel guest
25-Jul-2022Customer rating:Staff, room was excellent. Location perfect.
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Hotel response
Dear Guest. Thank you so much for your wonderful feedback. I am delighted to note that you enjoyed our location and room. Most of all though I am especially pleased that you enjoyed the service provided by our staff. We look forward to welcoming you back. Kind regards, Eva García-Assistant Director
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Hotel guest
17-Jul-2022Customer rating:Wonderful hotel. great location and staff
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Hotel response
Dear Guest. Thank you for taking the time to write a review about your stay at Hotel Atlántico. We are very glad to hear such a nice words about the hotel, location and staff. It will be a real pleasure for us to host you in our hotel again. With kind regards, Eva García- Assistant Director
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Samantha Pravder
5-Jul-2022Customer rating:We had a wonderful stay! The room was spacious and clean. Luis was incredibly helpful with city recommendations!
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Hotel response
Dear Samantha Pravder. Very pleasing to read your review. We are happy to hear you have had a wonderful stay with us. I will let Luis know how much you appreciated his efforts We do have a great team who enjoy daily providing our guests with a memorable stay. Thank you for taking the time to share your experience. Yours sincerely, Eva García-Assistant Director
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Hotel guest
4-Jul-2022Customer rating:Staff were excellent, hotel clean. Rooms quiet
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Hotel response
Dear Guest. Thanks for taking time to post your review of our hotel. We do appreciate all the great comments about the cleanliness and quietness of the Hotel Atlantico. Thank you also for your mention about the hotel staff. I have shared your kind words with them. I hope we get to see you again in the near future. Best regards. Eva García-Assistant Director
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Hotel guest
1-Jul-2022Customer rating:Superb hotel, excellent service and great location for city.
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Hotel response
Dear Guest. Thanks for taking time to post your review of our hotel. We do appreciate all the great comment about our location and service. I hope we get to see you again in the near future. Thank you again. Best regards. Eva García-Assistant Director
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Hotel guest
25-Jun-2022Customer rating:Great location, friendly helpful staff including upstairs bartender. Lovely view from roof. Pristine, well appointed room . Firm, comfortable bed.
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Hotel response
Dear Guest, Many thanks for your comments regarding our location, comfort, cleanliness and the staff during your visit. We appreciated very much again for taking the time to inform your valuable thoughts and we look forward to the opportunity to welcome you again at the Hotel Atlántico. Faithfully yours, Eva García-Assistant Director
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Hotel guest
23-Jun-2022Customer rating:At least for our specific room, the adjacent rooms bathroom was located basically next to our bed. Soundproofing unfortunately was not able to keep the shower etc. noises from distracting our sleep. Otherwise everything was really smooth. Communication both before and during the stay fast responsive and clear. The people at the front desk were extremely helpful and polite. Room was kept very tidy, included pretty much anything we could hope for and AC worked very well even in the 38c heat outside.
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Hotel response
Dear Guest. We would like to thank you very much for your wonderful comments but also for your useful remarks. We are very happy and proud that you liked your rooma and the equipment as well as the front desk staff services. I apologize for not exceeding your expectations regarding the noise inside the hotel. Thank you for your remark which constantly help us in improving our standards and the service to our guests. We very much hope to have the opportunity to welcome you back soon. Warmest regards, Eva García-Assistant Director
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James Martin
12-Jun-2022Customer rating:Your Hotel was outstanding 10+ Alturo at the upstairs lounge excellent, service was outstanding
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Hotel response
Dear James Martin. Truly appreciate your survey. Thank you for choosing Hotel Atlántico and for sharing with other travellers your kind opinion about. I am delighted to read that Arturo took such good care of you during your stay. He was delighted to read your comment as he does really go out of her way to make sure all our guests have a wonderful time. Hope to see you again very soon. Kind regards, Eva García-Assistant Director
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Hotel guest
11-Jun-2022Customer rating:The hotel is beautiful, lovely and clean. The staff were very helpful and friendly. The location was excellent, right in the middle of shops and restaurants. I would definitely recommend staying here.
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Hotel response
Dear Guest. Thanks for taking time to post your review of our hotel and for your recommendation.We do appreciate all the great comments about our location and cleanliness. Thank you also for your mention about the hotel staff. I have shared your kind words with them. I hope we get to see you again in the near future. Thank you again. Best regards. Eva García-Assistant Director
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Gareth Roberts
10-Jun-2022Customer rating:Really enjoyed our stay, gave us everything we were expecting. Great location.
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Hotel response
Dear Gareth Roberts. Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I am very pleased that you enjoyed your stay with us and you found the location to be easy access to all areas of Madrid. Thank you for taking the time to share your experience. Yours sincerely, Eva Garcia-Assistant Director
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Hotel guest
5-Jun-2022Customer rating:I was pleasant stay. The location is great, close to most of the city tourist attractions and shopping areas, service is excellent. Would stay again.
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Hotel response
Dear Guest. Thank you for your review it is appreciated. I am very pleased that you enjoyed your stay with us, appreciated our service and you found the location to be easy access to all areas of Madrid. Thank you again and we do look forward to having you stay once again in the near future. Yours sincerely, Eva García-Assistant Director
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sagi bensadon
2-Jun-2022Customer rating:היי. ציפיתי לחוייה אחרת, חיובית יותר, ושירותית יותר. לפני שהגעתי, ביקשתי בייל אליכם לקבל חדר עם מרפסת, ומזרון אחד שלם ולא שניים.שהגעתי הפקיד אמר שאין לי מיטה זוגית ואם אני רוצה אז המרפסת תהיה ללא לכיוון הרחוב הראשי, אז העדפתי לקחת מרפסת לרחוב הראשי וויתרתי על מזרון זוגי, בסוף גם המרפסת הייתה לא לרחוב הראשי. בנוסף, פעמיים ביקשתי מים חמים, ורק בפעם השנייה מישהו הסכים לתת לי קומקום לחדר. בסך הכל האנשים היו אדיבים, ונחמדים.
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Hotel response
Dear sagi bensadon Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to heart and focusing on improving. It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. Sincerely, Eva GArcía-Assistant Director
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Hotel guest
26-May-2022Customer rating:Great location. Great service.
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Hotel response
Dear Guest. Thank you for completing the survey regarding your recent stay at our property. We value your feedback. I am very pleased that you enjoyed our service and you found the location to be easy access to all areas of Madrid. Hope to see you again very soon. Kind regards, Eva Garcia-Assistant Director
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Clare Beltrand
23-May-2022Customer rating:The Hotel Atlantico Madrid was exceptional! The rooms were awesome and the bathrooms were spacious and very clean! The breakfast buffet was really good and had a good variety of food. The bar service on the top floor patio was great and it was so nice to sit outside and have drinks. The location was also great--close to restaurants and shopping! We would highly recommend this hotel, and actually we already have to friends!
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Hotel response
Dear Clare Beltrand, Thank You for taking the time to write a review about your stay at Hotel Atlántico and for your highly recommendation. We are very happy to hear your stay was exceptional. We are very glad to hear such a nice words. It will be a real pleasure for us to host you in our hotel again. With kind regards, Eva García-Assistant Director
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Hotel guest
23-May-2022Customer rating:Beautiful hotel, I enjoyed it very much. I would only suggest they improve the strength of the wifi signal. At least in my room was very weak and ended up using my roaming plan for calling home. But everything else wonderful!
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Hotel response
Dear Madame. Thank you so much for taking the time to give us your valuable feedback following your recent stay with us. Whilst I'm pleased to note that we fully met your expectations in terms of service and product consistency I am very sorry to read of the difficulties you experienced with our internet service. We are being working on this and are in the process of making this service much quicker so please do bear with us as I'm confident that we will have this addressed for you for future stays. We look forward to welcoming you back. Kind regards, Eva García-Assistant Director
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Lara McKinney
22-May-2022Customer rating:Exceeded all my expectations. The hotel and staff are fantastic. Location can’t be better.
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Hotel response
Dear Lara Mckinney. Thank you for your score and nice comments. I really appreciate knowing that we exceeded your expectations and you prove this with this nice review.Thank you again and hopefully we shall be able to welcome your return. Yours sincerely, Eva García-Assistant Director
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Hotel guest
16-May-2022Customer rating:We had a great stay at Hotel Atlantico. The room was lovely and all of the staff were very helpful and friendly. The breakfast is great value for money. The location is ideal for the centre of Madrid. We have stayed a number of times and would highly recommend.
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Hotel response
Dear Guest. Thank you so much for your wonderful feedback. I am delighted your have had a great stay with us and enjoyed the room, breakfast and value. Most of all though I am especially pleased that you enjoyed the service provided by our staff. I am also very pleased you found the location to be easy access to all areas of Madrid. We look forward to welcoming you back once again. Kind regards, Eva García-Assistant Director
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Ziad Mrizag
16-May-2022Customer rating:Very friendly staff and helpful! Rooms are very clean tidy. The hotel is very well located with a good breakfast and comfortable
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Hotel response
Dear Ziad Mrizag, We are pleased you enjoyed your recent stay with Hotel Atlántico. With all the choices of places to stay in Madrid we are most honoured you choose us. Your compliments of our location, rooms and breakfast are very much appreciated as well as for our staff services and the cleanliness that are greatly pleasant. Thank you for taking the time to write a review and we look forward to your return. Kind regards, Eva García-Assistant Director
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Hotel guest
16-May-2022Customer rating:Hotel Atlantico was very clean, rooms are spacious with comfortable beds. Location is excellent.
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Hotel response
Dear Madame, Thank You for taking the time to write a review about your stay at Hotel Atlántico and for your recommendation. We are very glad to hear such a nice words about our location, rooms and cleanliness. It will be a real pleasure for us to host you in our hotel again. With kind regards, Eva García-Assistant Director
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Emad Hassan
13-May-2022Customer rating:Excellent location, good rooms and very helpful staff. Roof terrace is a great place to relax especially in good weather. Overall, good value for money.
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Hotel response
Dear Emad Hassan. Thank you for your review and recognition of our value. I and my staff appreciate your kind words. We endeavour to offer a positive experience for all of our guests. It is gratifying to know when this happens. I hope we get to see you again in the near future. Thank you again. At your service, Eva García-Assistant Director
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Kara Lee Gutzwiller
11-May-2022Customer rating:This hotel is by far one of the best I have ever stayed in! From the moment we checked in, we felt welcomed in every way. Our room was spectacular! It was extremely clean, had all the necessary amenities, and exceeded my expectations! Also, the location was perfect. The hotel is close to great shops, restaurants and transportation. I will stay at Hotel Atlántico every time I visit Madrid!
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Hotel response
Dear Kara Lee Gutzwiller. Your compliments of the Hotel Atlántico are greatly appreciated. We work diligently to offer the best service and a great stay for each guest. It is nice to know when this succeeded. Thank you for choosing to stay with us and for taking time to write a wonderful review. We look forward to your return very soon!! Kind regards, Eva García-Assistant Director
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Hotel guest
11-May-2022Customer rating:Great location and rooms and helpful staff (especially waiter at the breakfast). Breakfast was versatile and delicious and had also dietary options.
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Hotel response
Dear Guest. Thank you so much for your wonderful feedback. I am delighted to note that you enjoyed our location, the rooms and breakfast. Most of all though I am especially pleased that you enjoyed the service provided by our staff I always feel is the most important and lasting memory of a hotel. We look forward to welcoming you back. Kind regards, Eva García-Assistant Director
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Hotel guest
29-Apr-2022Customer rating:We enjoyed every aspect of our stay at the hotel and this will be our choice for hotel in our next stay in Madrid
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Hotel response
Dear Guest. Truly appreciate your review, it is so pleasing to read that we met all expectations. We thank you the customers who take their time to inform us about it. Thank you again and we do look forward to welcoming you once again in the near future. Yours sincerely, Eva García-Assistant Director
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Hotel guest
11-Apr-2022Customer rating:We were so happy staying in the hotel. Very central location, quiet, wonderful staff. Wow!
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Hotel response
Dear Guest. Thank you for your review and score. We are delighted you found it to be a positive experience for you because our location, quietness and staff care. I hope we get to see you again in the near future. Thank you again. Best regards. Eva García-Assistant Director
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Hotel guest
6-Apr-2022Customer rating:Excellent in all respects. Location is perfect. Reception staff extremely helpful, room very clean and had everything needed. Little extras added to the experience. Cost of room very good value. I'll stay here agin without hesitation. 5 stars.
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Hotel response
Dear Guest. Trully appreciate your review and comments. We are very pleased to read you enjoyed our location, room, cleanliness, extras and value and that you were especially pleased with the helpfulness of our staff. It is always gratifying to receive a positive feedback. We are looking forward to another chance to host you. Sincerely, Eva García-Assistant Director
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Hotel guest
31-Mar-2022Customer rating:Excellent service and position. We will be happy to return again.
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Hotel response
Dear Guest, Thank you for choosing Hotel Atlántico and for sharing with other travellers your kind opinion about our location and services. It will be a pleasure to host you again in future. With best regards, Eva García-Assistant Director
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Hotel guest
14-Mar-2022Customer rating:We stayed in the Hotel for five nights and enjoyed our time there very much. It is not only the central location of the hotel, it is the whole ensemble (room, receptionists, breakfast, and the beautiful roof terraces including a charming bar service) that made our stay very comfortable. A perfect place to start exploring Madrid and to return for relaxing hours. Andreas
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Hotel response
Dear Guest, Your compliments of the Hotel Atlántico are greatly appreciated. We are glad your stay with us was comfortable and that you have been satisfied about our location and services. We work diligently to offer the best service and a great stay for each guest. It is nice to know when this succeeded. Thank you for choosing to stay with us and for taking time to write a wonderful review. We look forward to your return. Kind regards, Eva García-Assistant Director
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David & Gladys Pinzas
6-Mar-2022Customer rating:Very happy with the stay in this hotel, excellent location, great staff, very clean every day, excellent attention. I will definitely come back. Thanks
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Hotel response
Dear David & Gladys Pinzas, thank You for taking the time to write a review about your stay at Hotel Atlántico. We are very glad to hear such a nice words about our location, staff, cleanliness and attention. It will be a real pleasure for us to host you in our hotel again, very soon. With kind regards, Eva García-Assistant Director
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Kulateep Srisakulchawla
27-Feb-2022Customer rating:Very good stay in Granvia, good hospitality, great location, nice rooms. We had a good stay.
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Hotel response
Dear Kulateep Srisakulchawla, we'd like to thank you for having chosen our hotel and for spending some of your time in writing your nice comment. We are glad your stay with us was good and that you have been satisfied about our location and hospitality. We hope there'll be another chance to host you, in the meantime please accept our Warmest regards. Eva García-Assistant Director
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Hotel guest
27-Feb-2022Customer rating:wonderful hotel. great location. great service. very clean. one of the best at av ery fair price.
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Hotel response
Hello Guest. Thanks for taking time to post your review of our hotel.We do appreciate all the great comments about our hotel, location, cleanliness and service. Thank you also for your mention about our value for money. I hope we get to see you again in the near future. Thank you again. Best regards. Eva García-Assistant Director
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Hotel guest
21-Feb-2022Customer rating:Fantastic stay at Hotel Atlantico - the location was perfect and the room was wonderful and so spacious. The reception staff were so friendly and accommodating.
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Hotel response
Dear guest, Thank you so much for your kind review. We are very glad that you have had a fantastic stay at Hotel Atlantico, you were especially pleased with the friendliness of our staff and enjoyed our location directly in Gran Via street. It is always gratifying to receive a positive feedback. We hope that we will be able to welcome you back to Hotel Atlantico. Warmest regards, Eva Garcia-Assistant Director
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Hotel guest
21-Feb-2022Customer rating:My second time at this hotel, each time for almost 2 weeks Great location, very good rooms and friendly stuff
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Hotel response
Dear Guest. Thank you for choosing Hotel Atlántico each time you visit Madrid. When customer come back is because he was satisfied in his previous stay. Thanks again for your nice comments about our location, room and staff, always feel is the most important and lasting memory of a hotel. Hope to see you soon. Best regards, Eva Garcia-Assistant Director
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Hotel guest
7-Jan-2022Customer rating:Great location, very friendly and helpful staff who speak English well. The hotel interior is beautiful, there is also a roof terrace. Rooms were good, very good isolation for street noise but not so much for the adjacent rooms. Breakfast was ok but not very special, a bit expense maybe with 12 euro per person.
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Hotel response
Dear Guest. Thank you for your nice words with reference your stay at our hotel Hotel Atlántico. We really appreciate your nice comments about our location, roof terrace and rooms. I and the staff appreciate your kind words. Your referrals are very important to us to encourage our staff and ourselves. All your suggestion will bear in our mind in the future in order to improve our quality and services for our guests. We look forward to hosting you again. Best regards. Eva Garcia-Assistant Director
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Brendan Kinch
3-Jan-2022Customer rating:A great deal by booking with the hotel direct for a 4 night stay over Christmas. The deluxe double room overlooking Gran Via as booked, did not disappoint us. Hotel staff from reception to 9th floor coffee bar were friendly & helpful. Breakfast choice was ample & varied (my wife & I have different breakfast requirements - but were both well catered for). Throughout - the hotel was clean and well maintained - with excellent adherence to Covid rules. Unfortunately the weather was bad during our stay - the excellent internet signal helped when we had to stay in the room more than planned. Perhaps international TV channel choice could be improved - but that should not be an issue for travellers staying in the heart of Madrid.
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Hotel response
Dear Brendan Kinch. Many thanks for your comments regarding the hotel, facilities, breakfast, cleanliness and maintenance during your visit. Thank you also for your mention of the staff. Your feedback is a vital part of our business and it is through your constructive comments that we are able to improve the service we offer guests in our hotel. We appreciated very much again for taking the time to inform your valuable thoughts and we look forward to the opportunity to welcome you again at the Hotel Atlántico. Faithfully yours, Eva Garcia-Assistant Director
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Arturo Reyes
21-Dec-2021Customer rating:We arrived to the Hotel prior to check in time from an 18 hour travel time. The receptionist was very accommodating and allow us to check in earlier.( I apologize I didn't take his name) But everyone at the Front desk were very courteous and professional. The room and amenities were as expected, extremely clean and well illuminated, didn't like the pillows much, but that is my personal opinion, they were not bad by any means. Our room was cleaned by marina and Aracely? and they were perfect about cleaning the room to detail, we loved the convenience of the mini bar and also the extra service to have someone to our room to do a required COVID test for traveling, kudos to the Front Desk again!!!. We also enjoy the breakfast buffet in the 1st floor and the wine and appetizers at the 9th floor terraza. Overall a great experience, we'll be back soon enough to enjoy your hospitality again. All the best.
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Hotel response
Dear Arturo Reyes. Thank you for your in-depth review about your stay at the Hotel Atlantico. We are very glad that you have had a pleasant stay at Hotel Atlantico and that you were especially pleased with the service of our staff. The front desk staff will be glad to hear they made your stay easy. I will let Marina and Araceli know how much you appreciated their efforts. With reference to the pillows, you have two different types of pillows on the bed and a different one in the closet so you can choose the most comfortable one for you. All your suggestions are appreciated. It is always gratifying to receive a positive feedback.Thank you for taking the time to write a review and we look forward to your return. Kind regards, Eva García-Assistant Director
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Kathleen Talbot
8-Dec-2021Customer rating:Excellent hotel with very pleasant and helpful staff. The hotel is well maintained and clean. The breakfast was plentiful and delicious. Located on Gran Via, this hotel is near to everything.
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Hotel response
Dear Kathleen Talbot. Truly appreciate your review, it is so pleasing to read that we met all expectations. We thank you the customers who take their time to inform us about it. Thank you again and we do look forward to welcoming you once again in the near future. Yours sincerely, Eva Garcia-Assistant Director
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Hotel guest
5-Dec-2021Customer rating:the staff is excellent, they were always helpful and friendly.
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Hotel response
Dear Guest. Thank you for your review and score. I am especially pleased that you enjoyed the service provided by our staff I always feel is the most important and lasting memory of a hotel. We look forward to welcoming you back. Kind regards, Eva García-Assistant Director
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Andres Eidelstein
29-Nov-2021Customer rating:Everything about my stay was perfect.
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Hotel response
Dear Andres Eldestein. Thank you for taking the time to post your review. I'm glad you had a perfect stay at our property and hope to see you again. Best regards, Eva Garcia-Assistant Director
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serge musch
29-Nov-2021Customer rating:Top Hotel at top location !
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Hotel response
Dear serge musch. Thank you for telling us about your recent stay at the Hotel Atlantico. I'm delighted that you enjoyed the hotel and our location directly in Gran Via street. We look forward to welcoming you back. Kind regards, Eva García-Assistant Director
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Gita Sewnath
20-Nov-2021Customer rating:Excellent Hotel, and hycenic! Best place to stay if on holiday in Madrid city.
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Hotel response
Dear Gita Sewnath. Thank you for taking the time to post your review. We are glad you had a good stay at our property and enjoyed our location. We hope to see you again. Best regards, Eva Garcia-Assistant Director
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Robert Shafer
14-Nov-2021Customer rating:Awesome in all respects
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Hotel response
Dear Robert Shafer, Your compliments of the Hotel Atlántico are greatly appreciated. We work diligently to offer the best service and a great stay for each guest. It is nice to know when this succeeded. Thank you for choosing to stay with us and for taking time to write a wonderful review. We look forward to your return. Kind regards, Eva García-Assistant Director
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Hotel guest
13-Nov-2021Customer rating:Excellent location, The treatment of employees is upscale، The rooms are clean
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Hotel response
Dear Guest. Thank you very much for your kind mention of our hotel and location. Our staff strives to create a service experience for our guest that is lasting. We appreciate all of your comments and hope to see you again in the near future. Yours in Service, Eva Garcia-Assistant Director
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Hotel guest
4-Nov-2021Customer rating:This hotel was perfect. Friendly, super room and a view great breakfast. I can choose any hotel in Madrid but I always stay here.
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Hotel response
Dear Guest, Thank you for choosing Hotel Atlántico and for sharing with other travellers your kind opinion about our facilities and services. It will be a pleasure to host you again in future. With best regards, Eva García-Assistant Director
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Hotel guest
1-Nov-2021Customer rating:Great location in the centre of Madrid, nice hotel with helpful and friendly staff. Clean and safe feeling in this corona time (gracias al equipo de limpieza). A little bit too noise on the Gran via during the night.
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Hotel response
Dear guest, Thank you so much for your kind review. We are very glad that you have had a pleasant stay at Hotel Atlantico and that you were especially pleased with the friendliness of our staff. Thank you also for your nice comments about our location and cleanliness. It is always gratifying to receive a positive feedback. We hope that we will be able to welcome you back to Hotel Atlantico. Best regards, Eva Garcia-Assistant Director
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Hotel guest
28-Oct-2021Customer rating:By far, the cleanest hotel we've ever stayed at. Fantastic service and beautiful property.
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Hotel response
Dear Guest. Truly appreciate your review, it is so pleasing to read that we met all expectations, specially for your comments about the cleanliness. We thank you the customers who take their time to inform us about it. Thank you again and hopefully we shall be able to welcome your return. Yours sincerely, Eva Garcia-Assistant Director
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- © Hotel Atlántico, Calle Gran Vía, 38 28013 Madrid Tel +34 91 522 64 80 Email informacion@hotelatlantico.es
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