Customer reviews
Hotel Atlantico Madrid
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Booking.com GUEST REVIEW AWARD |
Expedia Insiders’ Select |
Tripadvisor Certificado de Excelencia |
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Heather Burns
8-Mar-2023Customer rating:Beautiful hotel with the most comfortable beds and a fabulous new bath. Arturo in the rooftop bar was very accommodating. The location is within walking distance of everything! We’ve stayed here twice and will always stay here while in Madrid.
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Hotel response
Dear Heather Burns. Thanks for taking time to post your review of our hotel. We do appreciate all the great comments about the comfort of the beds and the bathrool, as well as our location in the heart of Madrid. Thank you also for your mention from Arturo. I have shared your kind words with him. I hope we get to see you again in the near future. Thank you again. Best regards. Eva García-Assistant Director
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Hotel guest
5-Mar-2023Customer rating:The hotel was located very centrally downtown with easy access to subways, taxis, etc. The staff was extremely friendly and helpful. The room and bathroom were large and well appointed and had everything I needed. I highly recommend this hotel and plan on staying here again if I am in Madrid!
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Hotel response
Dear Guest. Thank you for your review. I and my staff appreciate your kind words and recommendation. We endeavour to offer a positive experience for all of our guests. It is gratifying to know when this happens. I hope we get to see you again in the near future. Thank you again. At your service, Eva García-Assistant Director
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mine ilhan
23-Feb-2023Customer rating:The hotel is very stylish, very central, very clean. The rooms are very comfortable. The staff is very friendly and polite. The breakfast is very good.
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Hotel response
Dear mine ilhan. Thank you very much for your lovely comment. We are very pleased to read that your stay was comfortable and that you have enjoyed everything about our hotel included the central location which we know how important is to make easier visiting the city. Thank you also for your nice comments about the breakfast. Most of all though I am especially pleased that you enjoyed the service provided by our staff I always feel is the most important and lasting memory of a hotel. We look forward to welcoming you back. Kind regards, Eva García-Assistant Director We really hope there'll be another chance to have you all here soon. Kind regards, Eva García-Assistant Director
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Bassem Philippe
30-Jan-2023Customer rating:5
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Hotel response
Dear Guest. Thank you for posting your review here and for your business. We are happy that you had a good experience with us and you prove this with full marks in the survey. Thanks again and I hope to see you soon. Warmest Regards, Eva García-Assistant Director
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Hotel guest
28-Jan-2023Customer rating:Perfect location, central to Madrid and the hotel staff are lovely and professional and the facilities beautiful and well maintained.
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Hotel response
Dear Guest. Thank your for your review and your nice comments about the Hotel Atlántico. I am very pleased that you enjoyed your stay with us and you found the location to be easy access to all areas of Madrid. Thank you also for your mention about the hotel staff. I have shared your kind words with them. Thank you again and we do look forward to having you stay once again in the near future. Yours sincerely, Eva García-Assistant Director
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John M. Coleman
25-Jan-2023Customer rating:We have been coming to Madrid for many years. The Atlántico is the ONLY hotel we use in the city. The location is perfect for access to everything from museums to performing arts to the full range of dining options. The helpfulness and congeniality of the staff are second to none. The breakfast is superb. The rooms are well equipped and maintained.
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Hotel response
Dear John M. Coleman. Thank you for choosing Hotel Atlántico and for sharing with other travellers your kind opinion about our location, staff, breakfast and room. We are very happy to hear all is well equipped and maintained. Thank you for granting us the honor of always being the hotel choose for your accommodation in Madrid. We hope this never changes! It will be a pleasure to host you in the future one again.. With best regards Eva García-Assistant Director
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Hotel guest
24-Jan-2023Customer rating:hotel is extremely well-located and very comfortable, albeit in an old-fashioned way. would be perfect if in-room electric tea kettle were added
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Hotel response
Dear Guest. We would like to thank you very much for your wonderful comments but also for your useful remarks. We are delighted that you enjoyed our location directly in Gran Via street and have had a comfortable stay. All your suggestion will bear in our mind in the future in order to improve our quality and services for our guests. We look forward to hosting you again. Best regards. Eva Garcia-Assistant Director
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Hotel guest
14-Jan-2023Customer rating:El hotel está muy bien ubicado y no tiene puntos negativos. Muy contenta durante nuestra estadía.
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Hotel response
Estimada clienta. Estamos encantados de que nos haya elegido para alojarse en Madrid y nos alegra saber que quedó contenta de su estancia con nosotros. Esperamos de nuevo su visita. Un saludo, Eva García-Assistant Director
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Michael Soult
3-Jan-2023Customer rating:You could not fault the hotel excellent room,staff,breakfast and bar facilities.I do wish that we could have had tea and coffee facilities in the room that would have been nice
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Hotel response
Dear Michael Soult: Thank you for your nice words with reference the room, staff, breakfast and facilities during your stay at Hotel Atlántico. Your referrals are very important to us to encourage our staff and ourselves. All your suggestion will bear in our mind in the future in order to improve our quality and services for our guests. We look forward to hosting you again. Best regards. Eva Garcia-Assistant Director
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Marta Kvikne
20-Dec-2022Customer rating:We had a wonderful stay at your hotel from 5.12 to 12.12. 2022. Really nice and quiet room on the 8th floor with a small balcony and great bathroom. Good breakfast every morning before we sat out to explore the city in a nice breakfast room. There was nice lounges on the top floor with a balcony with great views of the city. The staff was very nice and friendly, and the location of the hotel was perfect right in the middle of Gran Via. We would love to come back one day.
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Hotel response
Dear Marta Kvikne, Thank you for choosing Hotel Atlántico and for sharing with other travellers your kind opinion about our location, facilities and services. Thank you also for your mention about the hotel staff. I have shared your kind words with them. It will be a pleasure to host you again in future. With best regards, Eva García-Assistant Director
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Hotel guest
12-Dec-2022Customer rating:Excellent location, rooms and staff. Rocio at the bar was excellent- We will definitely stay in the hotel again.
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Hotel response
Dear Ana Velez. Thank you very much for your kind words about our location and room. We are all very happy that you liked our hotel but particularly that you enjoyed the service our staff have provided. . I will let Rocío know how much you appreciated her efforts. We hope to see you again in a near future. Kind regards, Eva García-Assistant Director
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Maria Velez
11-Dec-2022Customer rating:Spacious rooms with king size bed, extremely clean, professional and courteous staff, excellent location at La Gran Via, nice roof top bar. A special thanks to Rocio at the bar for making our stay so much more enjoyable.
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Hotel response
Dear Maria Velez. Thanks for taking time to post your review of our hotel. We do appreciate all the great comments about our location, rooma and cleanliness. Thank you also for your mention about the hotel staff. I have shared your kind words with them. I am delighted to read that Rocío took such good care of you during your stay. She is happy to read your comment as she does really go out of her way to make sure all our guests have a wonderful time. I hope we get to see you again in the near future. Thank you again. Best regards. Eva García-Assistant Director
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Venelina Velitchkova
11-Dec-2022Customer rating:Really great quality hotel. I loved the location, the room with bathtub and views towards the Gran Via, the terrace and the delicious breakfast. All in all, highly recommended place to spend a week or more in Madrid! I would return for sure one day! Best wishes.
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Hotel response
Dear Venelina Velitchkova. Thank you for your nice review and your stay with us. I and my staff appreciate your kind words and recommendation. We endeavour to offer a positive experience for all of our guests. It is gratifying to know when this happens. I hope we get to see you again in the near future. Thank you again. Sincerely, Eva García-Assistant Director
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Hotel guest
6-Dec-2022Customer rating:Excellent hotel and room. The location could not have been more centra and the staff could not have been more helpful. We hope to stay in this hotel again sometime in the not too distant future.
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Hotel response
Dear Guest. We are pleased you enjoyed your recent stay with Hotel Atlántico. With all the choices of places to stay in Madrid we are most honoured you choose us. Your compliments of our location and staff are very much appreciated. Thank you for taking the time to write a review and we look forward to your return. Kind regards, Eva García Assistant Director
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Hotel guest
4-Dec-2022Customer rating:My daughter and I stayed at the beautiful Hotel Atlantico for a few nights in August and I cannot say enough good things about it. The staff were so polite and helpful, from taking our luggage up, to providing us with an adaptor plug, making reservations for us, and in general being very welcoming. Our room was lovely, comfortable and luxurious, with all the amenities that we could have imagined and more! The location was perfect, the breakfast buffet was delicious, and the roof top lounge gave amazing views of the city. All of this for exceptionally good prices. I would highly recommend this hotel to anyone going to Madrid. My family and I have already booked another trip to this beautiful city and we will be staying at Hotel Atlantico. I am so looking forward to staying there again!
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Hotel response
Dear Guest. Thank you for taking the time to write a review about your stay at Hotel Atlántico and for your recommendation. We are delighted you found it to be a positive experience for you and your daugther. We work diligently to offer the best service and a great stay for each guest. It is nice to know when this succeeded. Thank you for choosing to stay with us and for taking time to write a wonderful review. We look forward to your return toghether with your family in your next trip to Madrid. Kind regards, Eva García Assistant Director
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Richard Brumley
30-Nov-2022Customer rating:Beautiful hotel, a great location, and very pleasant and helpful staff. We very much enjoyed our stay.
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Hotel response
Dear Richard Brumley. Thanks for taking time to post your review of our hotel. We are very happy to hear you enjoyed your stay with us. We do appreciate all the great comments about our hotel and location. Thank you also for your mention about the hotel staff. I have shared your kind words with them. I hope we get to see you again in the near future. Thank you again. Best regards. Eva García-Assistant Director
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Hotel guest
29-Nov-2022Customer rating:Fantastic, well-located hotel in the heart of Madrid. We had a deluxe double room on the 8th floor and it was amazing. A huge comfortable bed, fantastic bathroom with the best selection of toiletries I have seen for a long time, extra blankets and pillows, and lots of other small details that made it perfect for us. The staff were all lovely and helpful, and we would like to mention Arturo and Rocio who work in the 9th floor bar. They were both fantastic, and thanks to my husband teaching them how to make a pot of English tea, they are both experts now! The hotel has a terrace on the 9th floor where you can sit outside and look at the lovely views of the city and have a bottle of wine or other drinks. You can go up the stairs from the main terrace to a round observation tower where the views are even better. You can get free tea or coffee any time as there are no facilities for this in the bedrooms. All in all, we had a wonderful stay (5 nights) and will definitely be staying there again if we go back to Madrid. Thank you to everyone at Atlantico for helping to make our first visit to this city so memorable.
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Hotel response
Dear Madame. Thank you for your in-depth review of The Hotel Atlantico. We are very glad that you have had a pleasant stay at Hotel Atlantico and enjoyed your 5 days with us. Most of all though I am especially pleased that you enjoyed the service provided by our staff I always feel is the most important and lasting memory of a hotel. I will let Rocío and Arturo know how much you appreciated their efforts. They are really happy with your tea English Class. It is always gratifying to receive a positive feedback. It has been a great pleasure to have you staying at Hotel Atlántico and we look forward to welcoming you back soon. Warmest regards, Eva García-Assistant Director
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Robert Kudja
16-Nov-2022Customer rating:We are extremely happy we chose to stay at Hotel Atlantico. We got there earlier then expected and to our surprise our room was ready at 7 am in the morning. The staff is friendly and very attentive. We spent a few nights at the bar on the ninth floor and had great conversations with the staff and guests. The rooms are spacious and well decorated. The location of the Hotel is outstanding. I would just like to say again how great our stay was.
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Hotel response
Dear Robert Kudja, Your compliments of the Hotel Atlántico are greatly appreciated. We work diligently to offer the best service and a great stay for each guest. It is nice to know when this succeeded. Thank you also for your mention about the hotel staff. I have shared your kind words with them. Thank you for choosing to stay with us and for taking time to write a wonderful review. We look forward to your return. Kind regards, Eva García-Assistant Director
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Barbara Elfman Bell
13-Nov-2022Customer rating:Muy amable, todas las asistentes en el hotel. Cuando regresa a Madrid, espero que pueda quedar en Hotel Atlántico otra vez. I enjoyed my stay a lot. Thank you
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Hotel response
Dear Barbara Elfman Bell. Thank you for your nice review and your stay with us. We appreciate your patronage. We are glad to hear you will choose again the Hotel Atlántico in your next visit to Madrid. We hope to see you again soon!!! Warmest Regards,Eva García-Assistant Director
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Hotel guest
12-Nov-2022Customer rating:We enjoyed our stay at the Hotel Atlantico in Madrid. We stayed there for 2 nights. The staff was extremely friendly and the location was perfect. The rooms were beautiful and sufficient in size. I would definitely stay there again.
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Hotel response
Dear Guest, We are pleased you enjoyed your recent stay with Hotel Atlántico. With all the choices of places to stay in Madrid we are most honoured you choose us. Your compliments of our location, staff and rooms are very much appreciated. Thank you for taking the time to write a review and we look forward to your return. Kind regards, Eva García- Assistant Director
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Hotel guest
10-Nov-2022Customer rating:Hotel Atlantico was the best hotel we stayed in during our 3 week vacation in Spain October 2022. The good size room was stylish, well appointed and exceptionally clean. The 8th floor room provided superb views of Gran Via and the central area. The staff at reception were very helpful. All in all, this hotel is a winner.
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Hotel response
Dear Guest. We would like to thank you for all your wonderful comments regarding the hotel, room and services. Your wonderful words are the best compliments for us and I am really proud of them. Please rest assured that I will extend your compliments to the entire staff. It has been a great pleasure to hear that the Hotel Atlantico was the best hotel during your trip in Spain! We look forward to welcoming you back soon. Warmest regards, Eva García-Assistant Director
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Hotel guest
9-Nov-2022Customer rating:Thé rooms were so clean and beautiful. Thank you for the gift
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Hotel response
Dear Madame. Thank You for taking the time to write a review about your stay at Hotel Atlántico. We are very glad to hear such a nice words about our rooms and we are happy to hear you you liked our gift. It will be a real pleasure for us to host you in our hotel again. With kind regards, Eva García-Assistant Director
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Hotel guest
7-Nov-2022Customer rating:We have stayed at Antlantico a couple of times before. This time the level was raised even more. Friendly and helpful guys at the counter, renovated room to a top standard, perfect breakfast in afriendly atmosphere (please fry the bacin slightly more:-) The bar on the top floor is breathtaking. Best regards from two Norwegian couples. We certainly will be back!
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Hotel response
Dear Petter Hangeland. Thank you for choosing Hotel Atlántico each time you visit Madrid for these two Norvegian couples. When customer come back is because he was satisfied in his previous stay. Thanks again for your nice comments about the room, breakfast and stafft always feel is the most important and lasting memory of a hotel. It will be a real pleasure for us to host you in our hotel again. With kind regards, Eva García -Assistant Director
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Jill Fraser
4-Nov-2022Customer rating:We had a lovely stay at the Atlantico , excellent, comfortable rooms and very good customer service. The staff were extremely helpful and friendly -even providing a walking stick for one of our party. The rooftop bar is great for evening drinks
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Hotel response
Dear Jill Fraser. We are pleased you have had a lovely stay at Hotel Atlántico. With all the choices of places to stay in Madrid we are most honoured you choose us. Your compliments of our rooms and rooftop bar are very much appreciated as well as your mention about the hotel staff. I have shared your kind words with them. Thank you for taking the time to write a review and we look forward to your return. Kind regards, Eva García-Assistant Director
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Hotel guest
28-Oct-2022Customer rating:The Hotel Atlántico is very nice. The staff were helpful and kind, the breakfast was nice. The rooms were comfortable, clean, and facing the street. The central location of the hotel is very convenient.
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Hotel response
Dear Madame. Thanks for taking time to post your review of our hotel.W e do appreciate all the great comments about the hotel, rooms and services. Thank you also for your mention about the hotel staff. I have shared your kind words with them. . I am glad you found the location convenient during your visit. I hope we get to see you again in the near future. Thank you again. Best regards. Eva García-Assistant Director
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Hotel guest
26-Oct-2022Customer rating:Excellent stay. Well designed rooms with everything you'd need. Rooftop was excellent for service and sunsets.
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Hotel response
Dear Guest. Thank you for posting your review here and for your business. We are happy that you had an excellent stay with us. I hope we get to see you again in the near future. Thank you again. Best regards. Eva García-Assistant Director
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Hotel guest
26-Oct-2022Customer rating:Very pleasant and nice staff!
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Hotel response
Dear Guest. Thank you for your patronage. I and my staff appreciate your kind words. We endeavour to offer a positive experience for all of our guests. It is gratifying to know when this happens. I hope we get to see you again in the near future. Kind regards, Eva García-Assistant Director
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Hotel guest
24-Oct-2022Customer rating:Wonderful staff, very nice, quiet room good location
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Hotel response
Dear Sirs, Thank you for choosing Hotel Atlántico and for sharing with other travellers your kind opinion about our location, staff and room. It will be a pleasure to host you again in future. With best regards, Eva García-Assistant Director
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Hotel guest
20-Oct-2022Customer rating:Excelente servicio y una localización ideal.
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Hotel response
Estimado Eduardo Soto. Le agradecemos sus comentarios acerca de la ubicación y los servicios del hotel. Es importante para nosotros conocer la opinión de nuestros clientes, en especial, cuando nos informan que el hotel cumplió o superó las expectativas del cliente. Esperamos de nuevo su visita la próxima vez que viaje a Madrid. Un cordial saludo. Eva García-Assistant Director
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Hotel guest
16-Oct-2022Customer rating:We loved staying at this hotel! The room was spacious, compared to other rooms we've had in Europe. It was clean and well maintained. Seevice was great. The location was perfect. Plus, they have a rooftop bar with a beautiful view.
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Hotel response
Dear Guest.Thank you for staying with us and for sharing your experience here for others to read. Thanks again for your nice comments about the size of the room, cleanliness, manintenace, services and location. We also appreciate your nice comments about the rooftop bar. It will be a real pleasure for us to host you in our hotel again. With kind regards, Eva García -Assistant Director
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Hotel guest
14-Oct-2022Customer rating:We thought the hotel service and location were great. The room was clean and modern and not too small and was very quiet even with all the activity just outside. The buffet breakfast had many choices and the rooftop had a great view. We would definitely stay there again.
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Hotel response
Dear Guest, Your compliments of the Hotel Atlántico are greatly appreciated. We work diligently to offer the best service and a great stay for each guest. It is nice to know when this succeeded. Thank you for choosing to stay with us and for taking time to write a wonderful review. We look forward to your return. Kind regards, Eva García-Assistant Director
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Matthew Krause
13-Oct-2022Customer rating:Friendly staff. Good recommendations!
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Hotel response
Dear Matthew Krause. Thank you for taking the time to write a review about your stay at Hotel Atlántico and for your recommendation. We are very glad to hear such a nice words about our staff. It will be a real pleasure for us to host you in our hotel again. With kind regards, Eva García-Assistant Director
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Leticia Villa
12-Oct-2022Customer rating:Great location; very nice room and the champagne breakfast was very enjoyable! Really enjoyed our stay! The complimentary souvenir mug set this place over the top! Thank you!
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Hotel response
Dear Leticia Villa. Thank you for taking the time to write a review about your stay at Hotel Atlántico. We are very glad to hear such a nice words about aour location, room an breakfast as well as to know you enjoyed the souvenir! It will be a real pleasure for us to host you in our hotel again. With kind regards, Eva García -Assistant Director
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Tomislav Pavić
11-Oct-2022Customer rating:Very nice , clean and comfortable hotel. Breakfast could be better butt it is ok.Location can not be better!
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Hotel response
Dear Tomislav Pavić. Thank you for the nice words about cleanliness, comfort and location with reference your stay at our hotel Hotel Atlántico. Your referrals are very important to us to encourage our staff and ourselves. All your suggestion will bear in our mind in the future in order to improve our quality and services for our guests. The Hotel Atlántico values your business and considers you one of our most important customers. We look forward to hosting you again. Best regards, Eva Garcia-Assistant Director
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Mark Williams
9-Oct-2022Customer rating:We had a great stay Hotel Atlantico in Madrid. The concierge gave us help with transportation and airline check in. Their recommendations on places to go in Madrid were excellent. The hotel's location makes it a great home base for walking to explore and visit Madrid.
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Hotel response
Dear Mark Williams. Thank you for your review. We are very happy to hear you have had a great stay with us. We are delighted that you enjoyed our location directly in Gran Via street, only to a few minutes from the main sights of the city, as well as the recommendations and attention of the staff, very important for us. Thank you again and we do look forward to having you stay once again in the near future. Yours sincerely, Eva García-Assistant Director
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Harriet Bartnick
7-Oct-2022Customer rating:It is a fabulous hotel! Beautiful and top notch staff.
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Hotel response
Dear Harriet Bartnick, We appreciated very much for taking the time to inform your valuable assessment and for your business. It is glad to know you had a good experience with us and you prove this with a high score in the survey. Thanks again and I hope to see you soon. Warmest Regards, Eva García-Assistant Director
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Hotel guest
2-Oct-2022Customer rating:Very nice boutique hotel. Great location and fantastic view from the rooftop lounge. Staff was very friendly and helpful.
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Hotel response
Dear Diane Alexandrov. Thanks for taking time to post your review of our hotel. We do appreciate all the great comments about our location, hotel and rooftop bar. Thank you also for your mention about the hotel staff. I have shared your kind words with them. I hope we get to see you again in the near future. Thank you again. Best regards, Eva García-Assistant Director
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Mary Ricks
30-Sep-2022Customer rating:Perfect location. Staff was great and room was beautiful.
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Hotel response
Dear Mary Ricks. Thank you so much for your wonderful feedback. We are glad you found the location convenient during your visit. Thank you also for your mention about the hotel staff. I have shared your kind words with them. I hope we get to see you again in the near future. Thank you again. Best regards. Eva García-Assistant Director
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Gary Willis
28-Sep-2022Customer rating:We enjoyed the location and the hospitality at the Hotel Atlantico. The morning breakfast was one of our favorites and we enjoyed the bar services on the upper floors.
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Hotel response
Dear Gary Willis. Thank you for your review it is appreciated. I am very pleased that you enjoyed your stay with us and you found the location to be easy access to all areas of Madrid. I really appreciate your comments about the breakfast, very important for us. Thank you again and hopefully we shall be able to welcome your return. Yours sincerely, Eva García-Assistant Director
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Robin Phillips
22-Sep-2022Customer rating:It was absolutely fabulous. The staff was very courteous and helpful.
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Hotel response
Dear Robin Phillips. Thank you for choosing Hotel Atlántico and for sharing with other travellers your kind opinion. I will share your comments with the staff. They take great pride in their service efforts. Each a great asset to our hotel and guests. Thank you for taking the time to write a review and we look forward to your return. Kind regards, Eva García-Assistant Director
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Sergio LLorens
15-Sep-2022Customer rating:Great hotel! We stayed for 14 nights and had a wonderful time. The staff are all very nice and work very hard. The hotel is extremely clean. The housekeeping staff really do an outstanding job. We loved our room on the 8th floor with the balconies. Great mattress and clean and crip sheets. Good body pillows too. Excellent breakfast options. I loved the coffee machines and the eggs. Fantastic views and location. The rooftop terraces are great. Special thanks to Rocio, Arturo, Ray and Alvaro for making our stay a memorable one. We will definitely be back. Sergio y Jill.
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Hotel response
Dear Sergio Llorens. Your compliments of the Hotel Atlántico are greatly appreciated. We work diligently to offer the best service and a great stay for each guest. It is nice to know when this succeeded. Thank you also for your mention about the hotel staff, specially Rocio, Arturo, Rey and Álvaro. I have shared your kind words with them. Thank you for choosing to stay with us during 14 nights, for taking time to write a wonderful review and for sharing your experience here for others to read look forward to your return. Kind regards, Eva García-Assistant Director
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Hotel guest
11-Sep-2022Customer rating:This is a very nice hotel. It is clean, the towels and linens are nice. The location is in the heart of Madrid. The breakfast is good and has variety. Everything about our experience was good. Would definitely recommend.
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Hotel response
Dear Sir, Thank you for taking the time to write a review about your stay at Hotel Atlántico and for your recommendation. We are very glad to hear such a nice words about the cleanliness, towels and linens as well as the location an breakfast. It will be a real pleasure for us to host you in our hotel again. With kind regards, Eva García-Assistant Director
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Hotel guest
10-Sep-2022Customer rating:Very good service. The room had multiple amenities, breakfast was good quality and many choices. Staff is helpful and location very central. Definitely recommend this hotel.
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Hotel response
Dear Madame. Thanks for taking time to post your review of our hotel. We do appreciate all the great comments about the amenities, breakfast and location. Thank you also for your mention about the hotel staff. I have shared your kind words with them. I hope we get to see you again in the near future. Thank you again. Best regards. Eva García-Assistant Director
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Gustavo Garcia
12-Aug-2022Customer rating:Loved our stay at Hotel Atlantico. Everything was perfect.
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Hotel response
Dear Gustavo García. Thank You for taking the time to write a review about your stay at Hotel Atlántico and for inform us that your stay was perfect. It will be a real pleasure for us to host you in our hotel again. With kind regards, Eva García -Assistant Director
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Hotel guest
7-Aug-2022Customer rating:What a great hotel, right in the heart of the city center. We had a street view in one of the superior king rooms. Well appointed, with electric shutters and fantastic bathroom.
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Hotel response
Dear Guest. Thank you for telling us about your recent stay at the Hotel Atlantico. I'm delighted that you enjoyed our location directly in Gran Via street, only to a few minutes from the main sights of the city. Thank you also for your nice comments about the room and bathroom. Thank you again and we do look forward to having you stay once again in the near future. Yours sincerely, Eva García-Assistant Director
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Hotel guest
4-Aug-2022Customer rating:Everything was great! Thank you!
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Hotel response
Estimado Cliente. Gracias por su amable comentario y puntuación. Estamos encantados de saber que disfrutó de su estancia en el Hotel Atlántico. Un saludo, Eva García-Assistant Director
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Wael Alsibai
2-Aug-2022Customer rating:One of the best hotels I’ve been in, it’s my place in Madrid always, I will visit your hotel again and again.
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Hotel response
Dear Wael Alsibai. Truly appreciate your nice review and score. We are delighted to be one of the best hotels you have stayed in.Thank you for your compliments.Of course we look forward to your visit once again. Kind regards, Eva García-Assistant Director
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JOANN FOWLER
1-Aug-2022Customer rating:I stayed five days and was very pleased with the beautiful large room. There were two very comfortable queen beds, small table with two chairs near the balcony overlooking the Gran Via.and a vanity with large mirror and chair. The bathroom was very large, toilet separated from rest of room by door and then a great shower tub with two shower heads and two grab bars so that it was very easy to use. The a/c was excellent. The hop on hop off bus is a short walk away, the Corte Ingles ( dept store with market is a short walk away.By U S standards is was very reasonably priced.,I will definitely return. The receptionist gave many helpful hints.
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Hotel response
Dear Joann Fowler, Thank you for choosing Hotel Atlántico and for sharing with other travellers your kind opinion about our facilities and services. It is very rewarding for us to know that you have good memories from your stay with us. It will be a pleasure to host you again in future. With best regards, Eva García- Assistant Director
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Hotel guest
31-Jul-2022Customer rating:Great location!great staff!it was great..i will go back to the same hotel for sure.
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Hotel response
Dear Guest. Thenk you for your review. We are very happy and proud that you enjoyed our location and particularly the service provided by our staff. It will be a real pleasure for us to host you in our hotel again. With kind regards, Eva García -Assistant Director
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Malcolm Garden
29-Jul-2022Customer rating:The only deficiency was that we would have liked an electric jug to help make tea. This was attended to within a day or so . Overall excellent hotel for location , staff friendliness & helpfulness. ,
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Hotel response
Dear Malcolm Garden. Thank You for taking the time to write a review about your stay at Hotel Atlántico and for your recommendation. We are very glad to hear such a nice words about our location and staff. With reference to the kettle, you can enjoy your coffee or tea in the bar of the 9th floor of the hotel or in the coffe machine in the 1st floor, free of charge and 24hrs. Also we have some kettles on request at the front desk. It will be a real pleasure for us to host you in our hotel again. With kind regards, Eva García-Assistant Director
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Special Offers
- © Hotel Atlántico, Calle Gran Vía, 38 28013 Madrid Tel +34 91 522 64 80 Email informacion@hotelatlantico.es
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