Customer reviews
Hotel Atlantico Madrid
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Booking.com GUEST REVIEW AWARD |
Expedia Insiders’ Select |
Tripadvisor Certificado de Excelencia |
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eleonora Walsh
14-Sep-2018Customer rating:Perfect location, beautiful accommodations, pleasant and helpful staff . . . .will definitely stay again and am happy to recommend to anyone who desires excellence while away from home.
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Hotel response
Dear Eleonora. Truly appreciate your review and recommendations. It is so pleasing to read that we met all expectations. We thank you the customers who take their time to inform us about it. Kind regards, Eva Garcia-Assistant Director
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Lawrence Gardner
3-Sep-2018Customer rating:This was a great hotel for our purposes. We stayed here for 2 nights and found it to be first rate and was in walking distance to Museo del Prado, a must-see in Madrid.
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Hotel response
Dear Lawrence Gardner. Thank you for your nice review and your stay with us. We are glad that we were able to make your 2 nights of stay with us comfortable and convenient. We hope to see you again soon! Kind regards, Eva Garcia-Assistant Director
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sheree phelan
2-Sep-2018Customer rating:What a beautiful hotel the best we have stayed in since we have been in Europe and we have been here for 4 weeks it's clean spacious great location staff are very friendly
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Hotel response
Dear Sheree Phelan. Many thanks for your comments regarding our location, cleanliness and staff during your visit. We are delighted that you enjoyed your stay with us so much and rest assured that your comments will be shared with the whole team here and read with pride. We look forward to the opportunity to welcome you again at the Hotel Atlántico. Faithfully yours, Eva Garcia-Assistant Director
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Hotel guest
27-Aug-2018Customer rating:Excellent center city location. Walk to all the sites from this hotel. Good sized room at a very reasonable price.
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Hotel response
Dear Guest. Thank you for your review it is appreciated. I am very pleased that you enjoyed your stay with us and you found the location to be easy access to all areas of Madrid. Thank you also for your nice comments about the room size and value. Thank you for taking the time to share your experience. Yours sincerely, Eva Garcia-Assistant Director
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Jorge Lorenzo
22-Aug-2018Customer rating:He estado en diferentes hoteles en la ciudad Madrid, despues de pasar dos maravillosos dias en el Hotel Atlantico, he decidido que siempre que vaya a Madrid, me quedare ahi. Saludos a Bernardo, muchas gracias por todo. A los caballeros y damas que trabajan en la recepcion, las señoras de las habitaciones, excelente trato, muy profesionales. Muchas gracias a todos. Espero que mi amigo de la recepcion, se haya sacado el Euromillon del viernes 17 de agosto en los tickets que le deje. Se lo merece por su excelente trabajo. Jorge Lorenzo y esposa.
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Hotel response
Estimados Sres. Lorenzo. Es un placer leer su comentario y saber que cumplimos con todas sus expectativas. Me ocuparé personalmente de hacer llegar sus felicitaciones a todo el personal del hotel y en especial a Bernardo que es un gran profesional en su trabajo. Reciban un saludo muy cordial y esperamos que a partir de ahora seamos su hotel en Madrid. Eva Garcia-Assistant Director
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Hotel guest
27-Jul-2018Customer rating:Staff was courteous, and room was clean.
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Hotel response
Dear Sir, Thank You for taking the time to write a review about your stay at Hotel Atlántico and for your nice words about the staff, room and cleanliness. It will be a real pleasure for us to host you in our hotel again. With kind regards Eva García Assistant Director
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Hotel guest
21-Jul-2018Customer rating:The room was more spacious than I anticipated and I loved, loved, loved that I could experience the nightlife on the streets from our second floor balcony.
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Hotel response
Dear Guest. Thank you for staying with us and for sharing your experience here for others to read. We were all happy to hear you had a nice stay and loved the hotel and views. We hope to see you again soon. Warmest regards, Eva Garcia-Assistant Director
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Hotel guest
19-Jul-2018Customer rating:Very pleasant hotel,helpful friendly staff,great location for tourist sites and good restaurants nearby
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Hotel response
Dear Sirs, Thank you for choosing Hotel Atlántico and for sharing with other travellers your kind opinion about our hotel, staff and location. It will be a pleasure to host you again in future. With best regards, Eva García-Assistant Director
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Gabriel Martinez
9-Jul-2018Customer rating:We really think that the hotel should have disclosed to us that major sidewalk expansion work was taking place right at their front door! It was noisy, dusty and overall not pleasant. The desk staff was obviously stressed about it. The location was wonderful and the rooftop patio met our expectations and then some. Cloy the bartender was pleasant and friendly and really made us feel at home. The breakfast buffet was outstanding and the wait staff extremely friendly.
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Hotel response
Dear Gabriel Martinez, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank you also for your mention about the hotel staff. I have shared your kind words with them. I will let Cloy know how much you appreciated his efforts. We hope you will come back and see us again soon. Sincerely, Eva Garcia-Assistant Director
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Sharon Zilca
8-Jul-2018Customer rating:Tuvimos una vacacion espectacular! la habitacion fue divino con todo lo lujo y un balcon a Gran Via. El personal del hotel era muy atento. El hotel esta localizado en el MEJOR punto de madrid. Gracias hotel Atlantico!
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Hotel response
Estimada Sharon Zilca. Gracias por sus amables comentarios y por compartirlos con otros viajeros. Nos satisface que tanto la ubicación como la habitación fueran de su agrado y que el trato del personal estuviera a la altura de sus expectativas. Muchas gracias. Un cordial saludo, Eva Garcia-Assistant Director
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Hotel guest
6-Jul-2018Customer rating:This was a return stay at the Hotel Atlantico Madrid and it did not disappoint. The room was beautiful and clean. The bathroom was wonderful. Staff were polite and very accommodating. Love the Hotel Atlantico!
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Hotel response
Dear Customer. Thank you for choosing the Hotel Atlántico again. When customer come back is because he was satisfied in his previous stay. Thanks again for your nice comments about the hotel, room and bathroom and staff. Hope that the next time you stay at the hotel, we can meet your expectations once again. Regards, Eva Garcia-Assistant Director
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Hotel guest
2-Jul-2018Customer rating:The room for disabled persons is great, especially the bathroom. Highly recommended!
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Hotel response
Dear Guest. First of all thank you very much for staying with us, for your nice review and score and for your recommendations. Thank you for sharing with other travellers your kind opinion about our rooms and bathrooms for disabled person, very important for us. It will be a pleasure to host you again in future. With best regards, Eva García-Assistant Director
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Madeline Noakes
26-Jun-2018Customer rating:One of the best hotel experiences in Europe! Front desk personnel were helpful, kind, and delightful. Wonderful breakfast buffet with excellent service. I especially appreciated the hotel roof top bar and service. Rooms were exceptionally clean and well appointed. Thank you for a wonderful stay in Madrid.
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Hotel response
Dear Madeline Noakes. First of all thank you for this wonderful review. Thank you for your kind words and consideration. We are very happy that you enjoyed your time here. I will share your comments with the Front Desk staff. It means so much to our team to hear a review like yours. It is our pleasure to have served you. We look forward to your next visit. Hope to see you soon. Best regards, Eva Garcia-Assistant Director
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Lynda Hicks
22-Jun-2018Customer rating:This was our favorite hotel on our Europe trip. And one of the least expensive that we stayed in. The beds are oversize twins and really comfortable. The pillows are amazing. Breakfast was great and all staff friendly and helpful!
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Hotel response
Dear Lynda Hicks. Thank you for taking the time to write a review about your stay at Hotel Atlántico and for your recommendation as your favourite hotel in your Europe trip. We are very glad to hear such a nice words about our comfort, beds and pìllows, as well as the breakfast and staff. It will be a real pleasure for us to host you in our hotel again. With kind regards, Eva García-Assistant Director
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Hotel guest
22-Jun-2018Customer rating:Fantastic stay; great location with lovely clean room overlooking Gran Via. Will definitely return.
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Hotel response
Dear Guest. We appreciate very much again for taking the time to inform your valuable thoughts and we look forward to the opportunity to welcome you again at the Hotel Atlántico. Faithfully yours, Eva Garcia-Assistant Director
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Catherine Higuera
19-Jun-2018Customer rating:A beautiful hotel with very clean rooms. Breakfast served which helps fuel your day because the hotel is in the heart of Madrid.Easy walk to shopping, historic sights and the Prado. Highly recommend Hotel Atlantico Madrid!
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Hotel response
Dear Catherine Higuera. Thank you for taking the time to write a review about your stay at Hotel Atlántico and for your recommendation. We are very pleased you have enjoyed everything about our hotel included the central location which we know how important is to make easier visiting the city. We hope that we will be able to welcome you back to Hotel Atlantico. Warmest regards, Eva Garcia-Assistant Director
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Hotel guest
18-Jun-2018Customer rating:Wonderful stay. Everything was good - the room, the bathroom, breakfast and the location.
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Hotel response
Dear Guest. Thank You for taking the time to write a review about your wonderful stay with us. We are very glad to hear such a nice words about the room and bathroom, breakfast and location. It will be a real pleasure for us to host you in our hotel again. With kind regards, Eva García-Assistant Director
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John Robinson
10-Jun-2018Customer rating:Hotel Atlantico is in a great location. Close to the metro, walking distance to sites and restaurants. The front desk was very helpful and professional. We arrived early and our room was ready. The check-in and check-out was very efficient. The room had a very comfortable bed, large bathroom and plenty of closet space. We are very happy with our stay and would definitely return.
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Hotel response
Dear John Robinson. Thank you for your review and 5 rating. We are glad your stay with us was comfortable and that you have been satisfied about our location. Thank you also for your mention of the front desk staff. I have shared your kind words with them. I hope we get to see you again in the near future. Thank you again. Best regards. Eva García-Assistant Director
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Hotel guest
6-Jun-2018Customer rating:Great hotel and in a perfect location for tourist sites.
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Hotel response
Dear Guest. thank you for having chosen our hotel and for spending some of your time in writing your nice comment. We are glad your stay with us was comfortable and that you have been satisfied about our location. Kind regards, Eva Garcia-Assistant Director
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Itzhak Dalal
5-Jun-2018Customer rating:The hotel is fantastic ! the staff is kind and helpfull. it was great to stay at your hotel !
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Hotel response
Dear Itzhak Dalal. Thank you for your review. I and my staff appreciate your kind words. We endeavour to offer a positive experience for all of our guests. It is gratifying to know when this happens. I hope we get to see you again in the near future. Thank you again. Sincerely, Eva Garcia-Assistant Director
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marie Burdett
31-May-2018Customer rating:Fantastic location. Very well run. Impeccibly clean. Watched Real Madrid triumph in one of the public rooms with other guests. Nice bar with great outdoor space. Breakfast available onsite for a good start to your day.
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Hotel response
Dear Marie Burdett, Thank you for taking the time to write a review about your stay at Hotel Atlántico. We are very glad to hear such a nice words about our location, cleanliness, bar and breakfast. It will be a real pleasure for us to host you in our hotel again. With kind regards, Eva García-Assistant Director
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Daryl McGrath
1-May-2018Customer rating:A very clean hotel that is centrally located in Madrid. The staff were all professional and offered the highest standard
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Hotel response
Dear Daryl. Thank you for your review and for your fabulous. I and my staff appreciate your kind words. We endeavour to offer a positive experience for all of our guests. It is gratifying to know when this happens. I hope we get to see you again in the near future. Sincerely. Eva Garcia-Assistant Director
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Darren Meister
23-Apr-2018Customer rating:Fantastic stay. Excellent staff, location and facility.
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Hotel response
Dear Darren Meister. Thank you very much for your kind mention of our hotel. We are very happy to know you had a fantastic stay with us and enjoyed our location and facilities. Our staff strives to create a service experience for our guest that is lasting. We appreciate all of your comments and hope to see you again in the near future. Sincerely, Eva Garcia-Assistant Director
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Hotel guest
15-Apr-2018Customer rating:Excellent hotel in ideal location A perfect place to experience Madrid I will return and would highly recommend
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Hotel response
Dear Guest. Thank you for your review and recommendation. I am delighted to know you enjoyed our location and found excellent the Hotel Atlantico. Warmest regards, Eva Garcia-Assistant Director
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Lennard Seifert
25-Mar-2018Customer rating:Very nice hotel can recommend too anyone. Thank you for good and friendly service!
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Hotel response
Dear Lennard Seifert. Thank you for staying with us and for sharing your experience here for others to read. We were all happy to hear you had a nice stay and you found friendly our service. We hope to see you again soon. Kind regards, Eva Garcia-Assistant Director
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Robert Ingram
3-Mar-2018Customer rating:We had a few problems in the first room that the hotel offered us. But the staff handled these impeccably, and we were very grateful.
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Hotel response
Dear Robert Ingram. First of all thank you very much for staying with us. We are sorry to hear about the problem you encountered in your first room. It is glad to hear that after your complaint the staff found a new room that met your expectations. Our staff take great care in their service efforts. We are the ones who appreciate your comment. It will be a pleasure to host you again in future. With best regards Eva García Assistant Director
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Hotel guest
2-Mar-2018Customer rating:This hotel is a quiet little gem in the noisy center Times Square neighborhood in Madrid. Room exceeded our expectations. Very clean and comfortable and quiet. Highly recommend.
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Hotel response
Dear Madame. Truly appreciate your review, it is so pleasing to read that we exceeded your expectations. We thank you the customers who take their time to inform us about it. Hope to see you again soon. Kind regards, Eva Garcia-Assistant Director
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Irving Henry
20-Feb-2018Customer rating:Thank you for the warm welcome and friendly and efficient service. The hotel is ideally located, quiet and clean. The facilities, room 712 in our case, and dining are excellent. We are returning next Easter and will book soon. I have also told friends and family about this hotel and am happy for my name to appear.
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Hotel response
Dear Irving Henry. Thank you for sharing your experience with us here and for your stay. We appreciate your kind gratitude about our staff and hotel. We really appreciate your recommendations to your referals and hope to see you again soon. Warmest Regards, Eva Garcia-Assistant Director
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Hotel guest
4-Feb-2018Customer rating:Breakfast overpriced and to our taste lack of vegetables, no cucumbers in Spain? and good cheese. Every day exactly the same (stayed 4nights) was quite boring. For somebody who isn’t used to eat meats and cakes in the morning it was too dull. Otherwise your hotel deserves 5.
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Hotel response
Dear Erna Boresntein. we would like to thank you very much for your wonderful comments but also for your useful remarks. We are very happy and proud that you liked the hotel. On the other hand, we would like to apologize for not exceeding your expectations regarding the breakfast. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience with our breakfast. Sincerely, Eva Garcia-Assistant Director
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Hotel guest
1-Feb-2018Customer rating:Our stay at Hotel Atlantico was wonderful. Our room was clean, tidy and classy. The toilet was clean and spacious. Great location! Staff were nice, friendly and helpful. Had a pleasant and enjoyable staff!
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Hotel response
Deat Guest. Thanks for taking time to post your review of our hotel. It is great to know you had a wonderful stay with us. We do appreciate all the nice comments about our location, room and toilet. Thank you also for your mention about the hotel staff. I have shared your kind words with them. I hope we get to see you again in the near future. Thank you again. Best regards. Eva García-Assistant Director
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Hotel guest
29-Jan-2018Customer rating:Great location, very clean. The most comfortable bed we ever had at any hotel, very nice and helpful staff. The only thing bothering is that there is no coffee/tee kit in the room.
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Hotel response
Dear Guest. Thank you for review and score. I am delighted to know that you appreciated our premium mattresses of an excellent brand, our location and cleanliness. Thakn you also for your suggestion, helping us to constantly increasing our standards. We very much hope to have the opportunity to welcome you back soon. Kind regards, Eva Garcia-Assistant Director
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Hotel guest
28-Jan-2018Customer rating:El hotel está muy bien ubicado en Gran Via Madrid. Habitación espaciosa, muy limpia. El servicio es excelente Delicioso desayuno Disfrutamos mucho de nuestra estancia en el hotel.
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Hotel response
Estimado cliente. Muchas gracias por hacernos saber que disfrutaron de su estancia tanto por el hotel en sí como por el servicio recibido. Esperamos que nos visiten de nuevo muy pronto. Cordiales saludos, Eva Garcia-Assistant Director
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Alon Dory
22-Jan-2018Customer rating:great vacation and lovely hotel , surely recommend . best location ever
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Hotel response
Dear Alon Dory. Thank you for your nice review and your recommendations. We are glad that we were able to make your visit comfortable and convenient. We hope to see you again soon. Warmest Regards, Eva Garcia-Assistant Director
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Jonathan Greene
15-Jan-2018Customer rating:A very clean, well run hotel. We really liked the bar and seating on the 9th floor. The staff at the front desk were to a person very helpful, with nothing to big a problem. I think it would help if in the reception there was much more to help with getting around the city and leaflets to show some of the attractions. The rooms were very clean and well appointed as was the bathroom, overall very nice rooms at a reasonable pr8ce I would definitely come back to this hotel !! Well done on running this hotel so well
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Hotel response
Dear Johathan Greene. Thank you for your business and recognition of our value. I and my staff appreciate your kind words. We endeavour to offer a positive experience for all of our guests. It is gratifying to know when this happens. Thank you also for your suggestions which help us to improve our services. I hope we get to see you again in the near future. Warmest regards, Eva Garcia-Assistant Director
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Carlos Menendez
12-Jan-2018Customer rating:Staff is very helpful. They answer any questions and help you to get around the city and the country. Food is great! The bar and other areas in the top floor are very relaxing for morning and night times, either by yourself or with friends. Stunning views of the Gran Via. Very centric location.
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Hotel response
Dear Carlos Menendez. Thank you so much for your kind review. We are very glad that you have had a pleasant stay at Hotel Atlantico because the food, bar, public areas and views, and that you were especially pleased with the friendliness and helpfulness of our staff. It is always gratifying to receive a positive feedback. We hope that we will be able to welcome you back to Hotel Atlantico. Best regards, Eva Garcia-Assistant Director
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Hotel guest
10-Jan-2018Customer rating:This hotel was very nice. Perfect location in Madrid. Our room was very very clean and the house keeping service was great. The Terrace lounge and bar service upstairs was GREAT! I only have two complaints about this hotel. 1) The bed, which I could live with. 2) The front desk staff was not friendly at all, which I did not expect or like from this level of hotel. I visit Europe all the time. This hotel would have been perfect had the front desk staff been more friendly and welcoming. I do not speak Spanish, my husband does speak Spanish. The front desk staff was NOT friendly or accommodating to me. They even corrected my Spanish when I pronounced my own last name. They were a bit more friendly to my husband, and this maybe because he spoke Spanish. They still were not very warm or welcoming. We did NOT ask our front desk staff for any help or directions while we were there because they just were not nice. Your hotel is beautiful, all the staff was great except the ones that are suppose to greet you and help you at the front. For example, we were not even offered assistance to our rooms with our bags when we arrived. We were the only people checking in, two men at the front desk, we were not even shown to our room or given an overview of the hotel when we arrived. We were just given our key and pointed to the elevator. We had guests come to pick us up from their hotel each morning for sight seeing and the front desk staff was not pleasant to them either. It became a running joke of how rude the front desk staff would be when we asked for any assistance or expected a pleasant greeting. We made all our reservations and got all our help from our guests hotel instead of ours because of this. Again, hotel was great. Only complaint was front desk staff. After New Years day a NEW staff was working at the front desk who seemed to be different and nicer, but by that time it was too late. Thank you.
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Hotel response
Dear Guest. First of all thank you for taking the time to send us a reply. While we are very happy to hear you enjoyed our hotel and location, we regret that the front desk service did not correspond to your expectations.We are very surprised to hear that you found our staff unhelpful or unfriendly, the general feedback about staff in general is very positive. I have already informed to all the Front Desk Staff, included the Manager about your complaint in order to solve this matter and that such incidents do not occur anymore in the future. Thanks a lot to help us to improve our services for our guests. I hope you can give us another chance and we can accommodate you again on your next visit to Madrid. Thanks again for your patience. Kind regards, Eva Garcia-Assistant Director
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Mark Evelyn-Wood
9-Jan-2018Customer rating:Everything kept to a High Standard Helpful Staff Good Value Very comfortable Room Great position for exploring
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Hotel response
Dear Mark Evelyn-Wood. Many thanks for your comments regarding the services, location and staff during your visit. We are delighted that you enjoyed your stay with us so much and rest assured that your comments will be shared with the whole team here and read with pride. We very much look forward to welcoming you back again very soon we hope to the Hotel Atlantico. Kind regards, Eva Garcia-Assistant Director
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Hotel guest
12-Dec-2017Customer rating:Well located. Don't let the tiny lobby fool you... spacious and luxurious room. Clean, modern bathroom and comfortable bed with nice linens. Accommodating staff and good breakfast.
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Hotel response
Dear Madame. We are delighted that your stay with us have been comfortable and rest assured that your comments will be shared with the whole team here and read with pride. I hope we get to see you again in the near future. Best regards. Eva García-Assistant Director
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Claudia Mejia
10-Dec-2017Customer rating:Amazing location. Gorgeous view from the roof terrace. Rooms are great and have all the essentials and more. I really enjoyed my stay here.
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Hotel response
Dear Claudia Mejia. Thank you very much for your lovely comment. We are very pleased to read that your stay was comfortable and that you have enjoyed everything about our hotel included the central location which we know how important is to make easier visiting the city. We really hope there'll be another chance to have you all here soon.Kind regards, Eva Garcia-Assistant Director
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Peter Cirrone
7-Dec-2017Customer rating:Lovely 3 Day stay with a great room. Very clean. Will Definitely say again for longer period
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Hotel response
Dear Peter Cirrone. Thank you for your recent visit to the Hotel Atlantico. I appreciate your mention of the cleanliness that we provide as well as the great room. We look forward to welcoming you back again in the near future. Best regards, Eva Garcia-Assistant Director
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Hotel guest
4-Dec-2017Customer rating:Great location and v v friendly staff
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Hotel response
Dear Ann Marie Halligan. Thanks for taking time to post your review of our hotel. We do appreciate all the great comments about our location. Thank you also for your mention about the hotel staff. I have shared your kind words with them. I hope we get to see you again in the near future. Thank you again. Best regards. Eva García-Assistant Director
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Hotel guest
3-Dec-2017Customer rating:It was all in all pleasant. However, the rooms are extremely perfumed. We would have appreciated less perfume and more possibilities to regulate smells and heating in the room.
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Hotel response
Dear Madame. Wde would like to thank you very much for your wonderful comments but also for your useful remarks. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again. With best regards, Eva Garcia-Assistant Director
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jerilyn prague
30-Nov-2017Customer rating:Just returned from a 3 night stay at the Hotel Atlantico. What a great boutique hotel! Amazing location, right on the Gran Via ,next to great stores and walking distance to so many places. All the men behind at the front desk were extremely friendly and helpful with directions and suggestions of things to do. The room was spacious and very clean. Highly recommend this hotel
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Hotel response
Dear Jerilyn Prague. Thank you very much for your kind mention of our hotel and for inform us about your 3 nights of stay at hotel. Our staff strives to create a service experience for our guest that is lasting. We appreciate all of your comments and hope to see you again in the near future. Kind regards, Eva Garcia-Assistant Director
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Steven Krikava
19-Nov-2017Customer rating:Our room was clean, modern, quiet and comfortable. We loved going to the rooftop lounge for a cocktail or just to sip coffee and watch the bustle of the city below.
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Hotel response
Dear Steven Krilava. Thank you so much for your wonderful feedback. I am delighted to note that you enjoyed the room and the rooftop bar. I sincerely hope we will be able to welcome you back to Hotel Atlantico again soon. Kindest regards, Eva Garcia-Assistant Director
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Anthony Matthews
18-Nov-2017Customer rating:Excellemnt hotel and very centrally located. Comforatble room with all facilities available Highly recommended.
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Hotel response
Dear Anthony Matthews. Thank you for your nice review and your stay with us. We are glad that we were able to make your visit comfortable because the room and facilities and convenient because our location. We hope to see you again soon. Warmest Regards, Eva Garcia-Assistant Director
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Tom Costello
15-Nov-2017Customer rating:Just returned from 4 night stay in Hotel Atlantico. Excellent top class and friendly hotel. Located on main street convenient to all tourist locations, shopping and art galleries. Pencilled in for our next visit to Madrid.
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Hotel response
Dear Tom Costello. Thank you for this review. I am very happy that you enjoyed your 4 days of stay here!! I will share your comments with our team, who I am certain will be encouraged by your remarks. It is our pleasure to have served you. We look forward to your next visit. Best regards, Eva Garcia-Assistant Director
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Hotel guest
13-Nov-2017Customer rating:Very nice room, plentiful equipped, very clean - great value for money! We want to come back!
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Hotel response
Dear Guest. Thank you for your patronage and recognition of our value. I and my staff appreciate your kind words and full marks. We endeavour to offer a positive experience for all of our guests. It is gratifying to know when this happens. I hope we get to see you again in the near future. Thank you again. Best Regards, Eva Garcia-Assistant Director
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Jerald Fireman
21-Oct-2017Customer rating:Great Location! Very helpful Staff.
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Hotel response
Dear Jerald Fireman. Thanks for taking time to post your review of our hotel. We do appreciate all the great comments about our location. Thank you also for your mention about the hotel staff. I have shared your kind words with them. I hope we get to see you again in the near future. Thank you again. Best regards. Eva Garcia-Assistant Director
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Barry Williams Bond
21-Oct-2017Customer rating:Javier at the front desk provided excellent service and was very kind. Please thank him personally again for me! I will definitely stay again at your hotel.
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Hotel response
Dear Barry Williams. Thank you for your stay with us and for taking the time to write this nice review. Javier’s a great service ambassador and we were all very happy to see him mentioned by you. He takes great pride in the service he provides our guests. We hope to have the opportunity to serve you again. Warmest Regards, Eva Garcia-Assistant Director
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Dennis Gilroy
7-Oct-2017Customer rating:Had a great time in Madrid, and staying at Hotel Atlantico was superb!
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Hotel response
Dear Dennis Gilroy. Truly appreciate your review, it is so pleasing to read that we met all expectations. Best regards, Eva Garcia-Assistant Director
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- © Hotel Atlántico, Calle Gran Vía, 38 28013 Madrid Tel +34 91 522 64 80 Email informacion@hotelatlantico.es
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