Отзывы клиентов
Hotel Atlantico Madrid
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Гость
10-фев-2020Счет:Центральное и удобное местоположение, отличный номер, внимательный персонал, единственный недостаток- завтрак мог бы быть разнообразнее для 4 звёзд
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Отель ответ
Уважаемый клиентом Благодарим Вас за заполнение анкеты о последнем пребывании в нашем отеле. Ваше сотрудничество очень важно для нас, и мы глубоко ценим Ваши отклики. Сообщая нам о том, что Вам понравилось, и о том, что мы могли бы улучшить, Вы помогаете нам обеспечивать исключительный сервис для Вас и других гостей в будущем. Мы надеемся, что вскоре снова сможем увидеть Вас. Еще раз выражаю свою признательность за то, что Вы потратили время для заполнения этой анкеты. С уважением, Eva Garcia-Assistant Director
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Marina Kuzovleva
19-апр-2017Счет:Отличный отель! Отличное расположение! Прекрасные интерьеры! Очень близко от метро! Внимательный персонал.
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Отель ответ
Уважаемый клиентом Marina Kuzovleva. Благодарим Вас за заполнение анкеты о последнем пребывании в нашем отеле. Ваше сотрудничество очень важно для нас, и мы глубоко ценим Ваши отклики. Еще раз выражаю свою признательность за то, что Вы потратили время для заполнения этой анкеты. С уважением, Eva Garcia-Assistant Director
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EЛЕНА КРЮКОВА
8-мар-2014Счет:Хороший Отель
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Отель ответ
Уважаемый клиентом КРЮКОВА. Благодарим Вас за заполнение анкеты о последнем пребывании в нашем отеле. Ваше сотрудничество очень важно для нас, и мы глубоко ценим Ваши отклики. Сообщая нам о том, что Вам понравилось, и о том, что мы могли бы улучшить, Вы помогаете нам обеспечивать исключительный сервис для Вас и других гостей в будущем. Мы надеемся, что вскоре снова сможем увидеть Вас. Еще раз выражаю свою признательность за то, что Вы потратили время для заполнения этой анкеты. Мы высоко ценим Ваш интерес к нашему бренду. С уважением, Eva Garcia-Assistant Director
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Elena Mikhaylova
19-янв-2014Счет:Отель потрясающий. Все для уюта и комфорта. В любое время дня можно выпить сок-чай-кофе. В номере все необходимое, вплоть до бритвы и зубной щетки. Косметические принадлежности очень качественные. Кровати комфортные. С крыши, где расположено кафе, -потрясающие виды на Мадрид. Невероятно удачное расположение -до всех объектов можно дойти пешком. Вечером можно одной возвращаться с шоу -абсолютно безопасное место на центральной улице. Отдельное спасибо персоналу за доброжелательность, ценные советы и помощь. Если вновь приеду в Мадрид -только в этот отель))
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Отель ответ
Уважаемый клиентом Mikhaylova. Благодарим Вас за заполнение анкеты о последнем пребывании в нашем отеле. Ваше сотрудничество очень важно для нас, и мы глубоко ценим Ваши отклики. Сообщая нам о том, что Вам понравилось, и о том, что мы могли бы улучшить, Вы помогаете нам обеспечивать исключительный сервис для Вас и других гостей в будущем. Мы надеемся, что вскоре снова сможем увидеть Вас. Еще раз выражаю свою признательность за то, что Вы потратили время для заполнения этой анкеты. Мы высоко ценим Ваш интерес к нашему бренду. С уважением, Eva Garcia
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Andrey Belyakov
10-янв-2014Счет:Гостиница хорошая, можно рекомендовать к проживанию. Были в ней на новый год, очень порадовал 9-й этаж, на котором можно попить чай в любое время(бесплатно) и другие напитки, но уже за отдельную плату.Гостиница находится в самом центре Мадрида. Единственный минус для тех, кто на машине, это отсутствие собственной парковки. Завтраки вкусные но платные (10 евро/чел), номера ежедневно убирались. Спасибо персоналу за хорошее обслуживание
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Отель ответ
Уважаемый клиентом Belyakov, Благодарим Вас за заполнение анкеты о последнем пребывании в нашем отеле. Ваше сотрудничество очень важно для нас, и мы глубоко ценим Ваши отклики. Сообщая нам о том, что Вам понравилось, и о том, что мы могли бы улучшить, Вы помогаете нам обеспечивать исключительный сервис для Вас и других гостей в будущем. Мы надеемся, что вскоре снова сможем увидеть Вас. Еще раз выражаю свою признательность за то, что Вы потратили время для заполнения этой анкеты. Мы высоко ценим Ваш интерес к нашему бренду. С уважением, Eva Garcia-Assistant Director
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Гость
16-мая-2012Счет:Замечательный отель. В центре. Отличный номер на 8 этаже, с красивым видом и хорошей кроватью. Приятное обслуживание. Очень понравилось. Рекомендую
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Отель ответ
Уважаемый клиентом Благодарим Вас за заполнение анкеты о последнем пребывании в нашем отеле. Ваше сотрудничество очень важно для нас, и мы глубоко ценим Ваши отклики. Сообщая нам о том, что Вам понравилось, и о том, что мы могли бы улучшить, Вы помогаете нам обеспечивать исключительный сервис для Вас и других гостей в будущем. Мы надеемся, что вскоре снова сможем увидеть Вас. Еще раз выражаю свою признательность за то, что Вы потратили время для заполнения этой анкеты. Мы высоко ценим Ваш интерес к нашему бренду. С уважением, Eva García-Assistant Director
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SERGIY KRALIEV
18-янв-2012Счет:Прекрасная локация, в с самом центре Мадрида. Отличный сервис, номера свежие после недавнего ремонта,панорамный бар на последнем этаже.Очень достойный отель за вменяемые деньги на4+!Рекомендую!
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Отель ответ
Уважаемый клиентом Kraliev, Благодарим Вас за заполнение анкеты о последнем пребывании в нашем отеле. Ваше сотрудничество очень важно для нас, и мы глубоко ценим Ваши отклики. Сообщая нам о том, что Вам понравилось, и о том, что мы могли бы улучшить, Вы помогаете нам обеспечивать исключительный сервис для Вас и других гостей в будущем. Мы надеемся, что вскоре снова сможем увидеть Вас. Еще раз выражаю свою признательность за то, что Вы потратили время для заполнения этой анкеты. Мы высоко ценим Ваш интерес к нашему бренду. С уважением, Eva García-Assistant Director
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David Hankes
23-мая-2023Счет:We had a wonderful stay at Hotel Atlantico. The hotel is meticulously clean, the service is excellent and the location is near many points of interest and terrific restaurants. Highly recommend!
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Отель ответ
Dear David Hankes. Thank You for taking the time to write a review about your stay at Hotel Atlántico and for your recommendation. We are very glad to hear such a nice words. It will be a real pleasure for us to host you in our hotel again. With kind regards, Eva García -Assistant Director
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Гость
22-мая-2023Счет:Excellent hôtel. Chambre spacieuse et très bien agencée, petit déjeuner au TOP. Situé au centre de Madrid il permet de se rendre dans tous les endroits touristiques en très peu de temps. Cet hôtel a le charme de Madrid d'antan!
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Отель ответ
Cher client. Nous sommes heureux de lire que vous avez passé un agréable moment chez nous. Nous essayons beaucoup de donner un acceuil individuel à chaque client et nous sommes ravis de lire que ça a été fait. Nous serions ravis de pouvoir vous acceuillir à nouveau chez nous un jour. Cordialement Eva García-Assistant Director
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Гость
21-мая-2023Счет:Accommodations amd location great. Love the rooftop. Have stayed at hotel and recommended to friends. Only complaint is that the breakfast Buffett is not as good as it used to be. Quality and presentation could use upgrade and fresh fruit, not canned!
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Отель ответ
Dear Guest. Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Eva Garcia-Assistant Director
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NORBERTO JORGE AQUILIO
20-мая-2023Счет:Han mejorado ampliamente nuestras expectativas. Nos han tratado de maravilla y nos han mimado permanentemente, desde el desayuno a todos los detalles de la habitación. Quedamos super conformes y muy agradecidos. Volveremos, sin ninguna duda ...!!!
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Отель ответ
Estimado Norberto Jorge Aquilio. Muchas gracias por su amable comentario, que tanto el personal como la dirección del hotel estamos encantados de leer. Nos alegra haber superado sus expectativas! Gracias por compartir su experiencia con otros clientes para quienes su sincera opinión puede ser una referencia muy valiosa para elegir nuestro hotel como su alojamiento en su próxima estancia en Madrid, lo cual le agradecemos profundamente. Reciban un saludo muy cordial y esperamos verles de nuevo. Eva Garcia-Assistant Director
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Гость
13-мая-2023Счет:Falta de internet
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Отель ответ
Dear Joanne. We would like to thank you for having taken the time to comment on your recent stay at Hotel Atlántico. We apologize for not exceeding your expectations with the WiFi since due to a breakdown in our facilities TELEFÓNICA,S.A., the internet service was not working properly. As we informed on-site this incident was outside the Hotel Atlántico. We really apologize for the inconvenience this situation caused during your stay. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Eva Garcia-Assistant Director
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Ettore Moretti
12-мая-2023Счет:Très bien situé en plein centre-ville. Chambres agréables et confortables.
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Отель ответ
Bonjour Ettore Moretti. Merci de votre bonté et nous espérons vous revoir bientôt ! C'est notre plaisir vous avoir servi. Eva García. Assistant Director
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Гость
12-мая-2023Счет:We found Hotel Atlantico to be an ideally situated place to stay for all of the visits we had planned in Madrid. I suspect it has been newly refurbished as it was in top condition, very comfortable, spacious rooms and beautifully clean. I cannot fault the reception staff for they're help whenever needed and also the breakfast team who without fail, produces gluten free goodies for my husband. Top marks. Would definitely stay again and also recommend
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Отель ответ
Dear Madame. We are pleased you and your husband enjoyed your recent stay at Hotel Atlántico. With all the choices of places to stay in Madrid we are most honoured you choose us. We are glad you found the location convenient during your visit. Your compliments of our rthe rooms, comfort and cleanliness are very much appreciated as well as your mention of the hotel staff. I have shared your kind words with them. Thank you for taking the time to write a review and we look forward to your return. Kind regards, Eva García-Assistant Director
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Гость
9-мая-2023Счет:Nice, clean, excellent service and outstanding location.
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Отель ответ
Dear Guest, we'd like to thank you for having chosen our hotel and for spending some of your time in writing your nice comment. We are glad your stay with us was comfortable and that you have been satisfied about our location. We hope there'll be another chance to host you, in the meantime please accept our Warmest regards. Eva García-Assistant Director
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Гость
9-мая-2023Счет:Posizione centralissima, buona colazione. Buon rapporto qualità - prezzo. Consigliato
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Отель ответ
Gentile signora. Sono io a ringraziarla per avere scelto Hotel Atlántico per il suo soggiorno a Madrid e per aver scritto questo bellissimo commento Cordiali saluti, Eva Garcia-Assistant Director
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Гость
6-мая-2023Счет:Wonderful hotel in a great location! Beautiful rooftop terrace with a great view!
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Отель ответ
Dear Guest, Thank you for choosing Hotel Atlántico and for sharing with other travellers your kind opinion about our hotel and location. We are very happy to hear you enjoyed our rooftop terrace with views. It will be a pleasure to host you again in future. With best regards, Eva García-Assistant Director
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Maarten van Engeland
3-мая-2023Счет:The location, the rooms and the service at this hotel were outstanding. The hotel is located in the sweet spot of Madrids center and only a short walk to al the major sites that you want to see. We can warmly recommend this hotel.
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Отель ответ
Dear Maarten van Engeland, Thank you for taking the time to write a review about your stay at Hotel Atlántico and for your recommendation. We are very glad to hear such a nice words about our location, room and service, as well as our central location which we know how important is to make easier visiting the city. It will be a real pleasure for us to host you in our hotel again. With kind regards. Eva García-Assistant Director
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Гость
3-мая-2023Счет:Nice hotel. Helpful staff.
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Отель ответ
Dear Sirs, Thank you for choosing Hotel Atlántico and for sharing with other travellers your kind opinion about our hotel and staff. It will be a pleasure to host you again in future. With best regards, Eva García-Assistant Director
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Гость
2-мая-2023Счет:the Hotel Atlantico is one of the finest hotels I have stayed in. The location is perfect to a majority of Madrid sites. The cleanliness of the hotel common areas and the rooms were remarkable. Every staff person we encountered was friendly and helpful. Overall the Hotel Atlantico is a gem among Mardrid hotels.
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Отель ответ
Dear Guest. I am very pleased that you enjoyed your stay with us and you found the location to be easy access to all areas of Madrid. Thank you to highlight the cleanliness in your review. Please rest assured all guest comments are shared with team members on a daily basis. Thank you again and we do look forward to having you stay once again in the near future. Yours sincerely, Eva García-Assistant Director
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Karolina Aziewicz
2-мая-2023Счет:Staff was helpful and kind. Room was perfection! Love that I found such a comfortable and affordable hotel right in the middle of town. Highly recommend.
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Отель ответ
Dear Karolina Aziewicz. Thank you for your nice review and your recommendation. We appreciate your patronage. We are glad that we were able to make your visit comfortable and convenient. Thank you also for your mention about the hotel staff. I have shared your kind words with them. I hope we get to see you again in the near future. Thank you again. We hope to see you again soon!!! Warmest Regards, Eva García-Assistant Director
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IAN MACKINNON
2-мая-2023Счет:We thought the rooms we had were large, extremely comfortable and beautifully decorated. The hotel staff were very helpful and the location of the hotel is excellent. We have no criticisms and would recommend the hotel to anyone visiting Madrid.
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Отель ответ
Dear IAN MACKINNON, Your compliments of the Hotel Atlántico are greatly appreciated. We work diligently to offer the best service and a nice stay for each guest. It is nice to know when this succeeded. Thank you for choosing to stay with us and for taking time to write a wonderful review. We look forward to your return. Kind regards, Eva García-Assistant Director
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Marie Louise Marty
24-апр-2023Счет:Traveling alone, I always choose a hotel in a nice safe area. The Atlantic is as elegant as the whole Gran Via and the staff is very kind and helpful. It will be “my” hotel also in future. Marie Louise M.
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Отель ответ
Dear Marie Louise Marty. Thank you for choosing Hotel Atlántico each time you visit Madrid. When customer come back is because he was satisfied in his previous stay. Thanks again for your nice comments about the hotel, location, safety and staff, always feel is the most important and lasting memory of a hotel. Thank you for choosing to stay with us and for taking time to write a wonderful review. We look forward to your return. Kind regards, Eva García-Assistant Director
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Гость
17-апр-2023Счет:TODO PERFECTO Y MUY AMABLES
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Отель ответ
Estimado cliente. Estamos encantados de saber que su estancia fue perfecta y que disfrutó de la amabilidad del personal. Esperamos de nuevo su visita. Un saludo, Eva García-Assistant Director
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Rodney Hale
16-апр-2023Счет:The hotel and staff were amazing. From where it is located to all of the amenities it provides, you cannot go wrong staying here. Very reasonable rates and a view of the city is amazing as well. From the minute we walked in, we felt welcome. Most of the staff speaks english and we had no issues communicating with anyone! Highly recommend the Hotel Atlantico
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Отель ответ
Estimado Rodney Hale. Gracias por sus amables comentarios y por sus 5 estrellas. Nos alegra saber que su estancia fue cómoda y nuestra ubicación conveniente. Me ocuparé personalmente de hacer llegar sus felicitaciones al personal, que estará encantado de recibir. Su sincera opinión puede ser una referencia muy valiosa para otros clientes que estén pensando en alojarse con nosotros, lo cual le agradecemos profundamente. Esperamos de nuevo su visita cuando regrese a Madrid! Un saludo, Eva García-Assistant Director
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Гость
13-апр-2023Счет:We had a very enjoyable stay, all staff were very friendly. Great breakfasts in a lovely room. Location was very central for shopping and touring the city.
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Отель ответ
Dear Guest, Thank you very much for your lovely comment. We are very pleased to read that your stay was enjoyable and you were delighted with out central location which we know how important is to make easier visiting the city and with our breakfast. We really hope there'll be another chance to have you all here soon. Kind regards, Eva García-Assistant Director
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Гость
6-апр-2023Счет:Our 6 day stay was perfect! Room was spotless. View was 100%! The front desk staff was welcoming & helpful. They even referred me to El Cortes Ingles after having issues booking my train reservation to Barcelona. Very well situated & close by to many attraction’s, shops & eateries. No complaints!! Will stay here again!
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Отель ответ
Dear Guest. Thank you for choosing Hotel Atlántico each time you visit Madrid. It is great to hear you found the location to be easy access to all areas of Madrid, the room clean and the staff welcoming and helpful. Looking forward to your visit to Madrid again, best regards, Eva García-Assistant Director
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Гость
3-апр-2023Счет:Perfect location, elegant rooms, excellent breakfast
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Отель ответ
Dear Guest.Thank you very much for your review. We are glad that you have had a pleasant stay at Hotel Atlantico and you found the location convenient during your visit. We also appreciate your nice words about the rooms and breakfast. We very much hope to have the opportunity to welcome you back soon. Warmest regards, Eva García-Assistant Director
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Гость
2-апр-2023Счет:It has a great location and fantastic room service. Incredibly clean and well-renovated. I especially like the daily chocolate and coffee available all day. Highly recommended!!!
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Отель ответ
Dear Guest. Thank you for your patronage. I and my staff appreciate your kind words and recommendation. We endeavour to offer a positive experience for all of our guests. It is gratifying to know when this happens. I hope we get to see you again in the near future, doing better and obtain your 5 stars of score. Thank you again. At your service, Eva García-Assistant Director
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Гость
1-апр-2023Счет:Excelente ubicacion, buen trato del personal, limpio, excelente desayuno. Lo recomiendo 100%
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Отель ответ
Dear Guest, Thank you for taking the time to write a review about your stay at Hotel Atlántico and for your warm recommendation. We are very glad to hear such a nice words about our location, breakfast and staff, that strives to create a service experience for our guest that is lasting. It will be a real pleasure for us to host you in our hotel again. With kind regards, Eva García-Assistant Director
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Zayra Campo
30-мар-2023Счет:Beautiful hotel. Double room had a balcony. Terrace was small but nicely decorated and you can see the city. Location a plus, 2 blocks from the metro. Great breakfast with a big selection. Tortilla español to die for. Would definitely return.
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Отель ответ
Dear Zayra Campo. Thank you for your review and recognition of our value of the breakfast, specially of our tortilla española! We are very pleased to read that your stay was comfortable and that you have enjoyed everything about our hotel included our terraces and the central location which we know how important is to make easier visiting the city. I hope we get to see you again in the near future. Thank you again. At your service, Eva García-Assistant Director
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Dennis Figueras
24-мар-2023Счет:The hotel is first class not only because it is very centrally situated but its interior is immaculately furnished and so are the rooms. The room we had was spotless and very comfortable with queen size beds, the bathroom was well stocked with all the toiletries a customer would require. The reception staff were helpful and very attentive. I would certainly return to the hotel in my next visit to Madrid and I would recommend the hotel as a pleasant and relaxing place to stay.
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Отель ответ
Dear Dennis Figueras. First of all thank you for this wonderful review. Thank you for your kind words and consideration. We are very happy that you enjoyed your time here. I will share your comments with the entire staff. They take great pride in their service efforts. It means so much to our team to hear a review like yours. It is our pleasure to have served you. We look forward to your next visit. Hope to see you soon. Best regards. Eva Garcia-Assistant Director
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ANTHONY PINCHO
22-мар-2023Счет:Clean,central,friendly stuff! Highly recommended.
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Отель ответ
Dear Anthony Pincho, Thank you for taking the time to write a review about your stay at Hotel Atlántico and for your recommendation. We are very glad to hear such a nice words about our location, cleanliness and staff. It will be a real pleasure for us to host you in our hotel again. With kind regards Eva García- Assistant Director
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Гость
21-мар-2023Счет:Excelente ubicación
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Отель ответ
Estimado cliente. Gracias por sus 5 estrellas que nos indican que disfrutó de una agradable estancia con nosotros, especialmente por nuestra ubicación en el mismo centro de Madrid, Esperamos de nuevo su visita. Un cordial saludo., Eva García-Assistant Director
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Гость
19-мар-2023Счет:Amazing beautiful place to stay downtown.
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Отель ответ
Dear Guest, Thank you very much for your review. We are glad that you have had a pleasant stay at Hotel Atlantico and you found the location convenient during your visit. We very much hope to have the opportunity to welcome you back soon. Warmest regards, Eva García-Assistant Director
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Heather Burns
8-мар-2023Счет:Beautiful hotel with the most comfortable beds and a fabulous new bath. Arturo in the rooftop bar was very accommodating. The location is within walking distance of everything! We’ve stayed here twice and will always stay here while in Madrid.
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Отель ответ
Dear Heather Burns. Thanks for taking time to post your review of our hotel. We do appreciate all the great comments about the comfort of the beds and the bathrool, as well as our location in the heart of Madrid. Thank you also for your mention from Arturo. I have shared your kind words with him. I hope we get to see you again in the near future. Thank you again. Best regards. Eva García-Assistant Director
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Гость
5-мар-2023Счет:The hotel was located very centrally downtown with easy access to subways, taxis, etc. The staff was extremely friendly and helpful. The room and bathroom were large and well appointed and had everything I needed. I highly recommend this hotel and plan on staying here again if I am in Madrid!
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Отель ответ
Dear Guest. Thank you for your review. I and my staff appreciate your kind words and recommendation. We endeavour to offer a positive experience for all of our guests. It is gratifying to know when this happens. I hope we get to see you again in the near future. Thank you again. At your service, Eva García-Assistant Director
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IOLANDA CHIARA BUONO
4-мар-2023Счет:Abbiamo soggiornato quattro notti in una camera fantastica, ringraziamo il personale per averci riservato l’attenzione di una camera bella e con una bellissima vista. L’ambiente è stato sempre super pulito, caldo e confortevole, il personale sempre gentilissimo, tutto ciò ha reso il nostro soggiorno indimenticabile, non posso fare altro che raccomandare questo hotel. Grazie grazie grazie a tutto lo staff.
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Отель ответ
Grazie mille per aver condiviso con noi, la sua esperienza di soggiorno a Madrid. Siamo molto contenti di leggere che è stato soddisfatti di noi e dei nostri servizi. E molto importante il parere dei nostri clienti e noi teniamo in gran conto tutti i suggerimenti e le opinioni dei nostri ospiti. Grazie anche per la vostra menzione circa il personale dell'hotel. Ho condiviso le vostre parole gentili con loro Ci auspichiamo quindi che vorrà sceglierci ancora in occasione dei suoi prossimi soggiorni nella Capitale. A presto, cordiali saluti. Eva García-Assistant Director
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mine ilhan
23-фев-2023Счет:The hotel is very stylish, very central, very clean. The rooms are very comfortable. The staff is very friendly and polite. The breakfast is very good.
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Отель ответ
Dear mine ilhan. Thank you very much for your lovely comment. We are very pleased to read that your stay was comfortable and that you have enjoyed everything about our hotel included the central location which we know how important is to make easier visiting the city. Thank you also for your nice comments about the breakfast. Most of all though I am especially pleased that you enjoyed the service provided by our staff I always feel is the most important and lasting memory of a hotel. We look forward to welcoming you back. Kind regards, Eva García-Assistant Director We really hope there'll be another chance to have you all here soon. Kind regards, Eva García-Assistant Director
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Ridel Martine
20-фев-2023Счет:Vraiment très contents de notre séjour ! Hotel très bien entretenu, jolie terrasse, personnel très plaisant, buffet petit déjeuner à un rapport qualité prix remarquable , emplacement top, Excellente literie dans notre chambre deluxe au 8ème étage. Bref un un hotel qui nous a conquis pour visiter cette belle ville de Madrid.
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Отель ответ
Bonjour Ridel Martine. Nous sommes heureux de lire que vous avez passé un agréable moment chez nous. Nous essayons beaucoup de donner un acceuil individuel à chaque client et nous sommes ravis de lire que ça a été fait. Nous serions ravis de pouvoir vous acceuillir à nouveau chez nous un jour. Cordialement Eva García-Assistant Director
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Lourdes mirella Carpio aguilar
6-фев-2023Счет:Hermoso hotel,la calidez de su personal merece un puntales 10.
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Отель ответ
Estimada Lourdes mirella Carpio aguilar. Nos satisface saber que disfrutó del hotel y que tuvo una agradable estancia por la atención recibida. Me ocuparé personalmente de hacer llegar sus felicitaciones al personal. Reciba un saludo muy cordial y esperamos que nos visite de nuevo. Eva García-Assistant Director
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Гость
1-фев-2023Счет:El trato del personal, así como el orden, seguridad y limpieza fueron excelentes
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Отель ответ
Estimado cliente. Gracias por sus amables comentarios y por concedernos sus 5 estrellas, tanto por la limpieza, como por la seguridad y orden en el hotel, así como por la atención recibida por parte de nuestro personal. Esperamos recibirle de nuevo en el Hotel Atlántico. Un saludo, Eva García-Assistant Director
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Antonio Pedro Fabelo Santos
30-янв-2023Счет:El hotel y el personal magnífico, como siempre.
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Отель ответ
Estimado Antonio Pedro Fabelo Santos. Muchas gracias por sus comentarios y puntuación. Me ocuparé personalmente de hacer llegar sus felicitaciones al persona. Reciban un saludo muy cordial y esperamos verles de nuevo, una vez más. Eva García-Assistant Director
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mohamed elholy
30-янв-2023Счет:ha sido muy bien muchas gracias por todo
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Отель ответ
Estimado Mohamed Elholy. Somos nosotros quienes le damos las gracias por publicar su opinión en nuestra página y por elegir el Hotel Atlántico para su alojamiento en Madrid. Estamos contentos de que haya tenido una buena experiencia con nosotros y agradecemos su alta puntuación en la encuesta. Esperamos de nuevo su visita. Saludos cordiales, Eva García-Assistant Director
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Bassem Philippe
30-янв-2023Счет:5
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Отель ответ
Dear Guest. Thank you for posting your review here and for your business. We are happy that you had a good experience with us and you prove this with full marks in the survey. Thanks again and I hope to see you soon. Warmest Regards, Eva García-Assistant Director
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Гость
28-янв-2023Счет:Perfect location, central to Madrid and the hotel staff are lovely and professional and the facilities beautiful and well maintained.
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Отель ответ
Dear Guest. Thank your for your review and your nice comments about the Hotel Atlántico. I am very pleased that you enjoyed your stay with us and you found the location to be easy access to all areas of Madrid. Thank you also for your mention about the hotel staff. I have shared your kind words with them. Thank you again and we do look forward to having you stay once again in the near future. Yours sincerely, Eva García-Assistant Director
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Гость
26-янв-2023Счет:Es la tercera vez que me hospedo en este hotel, su ubicación es perfecta,el servicio inmejorable y su personal muy amable, las habitaciones súper cómodas y bonitas y tiene una Tereza muy agradable. Lo recomiendo ampliamente.
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Отель ответ
Estimada cliente. Estamos encantados de ser una vez más el hotel elegido para su alojamiento en Madrid. Gracias por su recomendación y por compartirlo con otros viajeros. Nos alegra saber que tanto la ubicación como el servicio, la atención personal y las habitaciones hacen que nos elija cada vez que visita nuestra ciudad. Esperamos alojarle en su cuarta estancia! Hasta entonces, reciba un cordial saludo, Eva García-Assistant Director
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John M. Coleman
25-янв-2023Счет:We have been coming to Madrid for many years. The Atlántico is the ONLY hotel we use in the city. The location is perfect for access to everything from museums to performing arts to the full range of dining options. The helpfulness and congeniality of the staff are second to none. The breakfast is superb. The rooms are well equipped and maintained.
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Отель ответ
Dear John M. Coleman. Thank you for choosing Hotel Atlántico and for sharing with other travellers your kind opinion about our location, staff, breakfast and room. We are very happy to hear all is well equipped and maintained. Thank you for granting us the honor of always being the hotel choose for your accommodation in Madrid. We hope this never changes! It will be a pleasure to host you in the future one again.. With best regards Eva García-Assistant Director
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Гость
24-янв-2023Счет:hotel is extremely well-located and very comfortable, albeit in an old-fashioned way. would be perfect if in-room electric tea kettle were added
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Отель ответ
Dear Guest. We would like to thank you very much for your wonderful comments but also for your useful remarks. We are delighted that you enjoyed our location directly in Gran Via street and have had a comfortable stay. All your suggestion will bear in our mind in the future in order to improve our quality and services for our guests. We look forward to hosting you again. Best regards. Eva Garcia-Assistant Director
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SABRINA OSSORIO
22-янв-2023Счет:El Atlantico es mi hotel preferido en Madrid, la ubicación, instalaciones y servicio son inmejorables. Como única sugerencia, sería muy bueno que en la habitación hubiera una botella de zgua de cortesía. Saludos!
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Отель ответ
Estimada Sabrina Ossorio. Gracias por sus 5 estrellas y por sus amables comentarios. Estamos encantados de ser su hotel preferido en Madrid tanto por nuestra ubicación como por las instalaciones y servicios. Asimismo le agradecemos su sugerencia sobre el agua, aunque le comento que el agua no es de cortesía debido a que el agua de grifo en Madrid es potable y de buena calidad. De cualquier forma siempre estudiamos todos los consejos recibidos por nuestros clientes. Esperamos de nuevo su visita! Un saludo, Eva García-Assistant Director
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