Отзывы клиентов
Hotel Atlantico Madrid
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Marina Kuzovleva
19-апр-2017Счет:Отличный отель! Отличное расположение! Прекрасные интерьеры! Очень близко от метро! Внимательный персонал.
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Отель ответ
Уважаемый клиентом Marina Kuzovleva. Благодарим Вас за заполнение анкеты о последнем пребывании в нашем отеле. Ваше сотрудничество очень важно для нас, и мы глубоко ценим Ваши отклики. Еще раз выражаю свою признательность за то, что Вы потратили время для заполнения этой анкеты. С уважением, Eva Garcia-Assistant Director
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EЛЕНА КРЮКОВА
8-мар-2014Счет:Хороший Отель
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Отель ответ
Уважаемый клиентом КРЮКОВА. Благодарим Вас за заполнение анкеты о последнем пребывании в нашем отеле. Ваше сотрудничество очень важно для нас, и мы глубоко ценим Ваши отклики. Сообщая нам о том, что Вам понравилось, и о том, что мы могли бы улучшить, Вы помогаете нам обеспечивать исключительный сервис для Вас и других гостей в будущем. Мы надеемся, что вскоре снова сможем увидеть Вас. Еще раз выражаю свою признательность за то, что Вы потратили время для заполнения этой анкеты. Мы высоко ценим Ваш интерес к нашему бренду. С уважением, Eva Garcia-Assistant Director
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Elena Mikhaylova
19-янв-2014Счет:Отель потрясающий. Все для уюта и комфорта. В любое время дня можно выпить сок-чай-кофе. В номере все необходимое, вплоть до бритвы и зубной щетки. Косметические принадлежности очень качественные. Кровати комфортные. С крыши, где расположено кафе, -потрясающие виды на Мадрид. Невероятно удачное расположение -до всех объектов можно дойти пешком. Вечером можно одной возвращаться с шоу -абсолютно безопасное место на центральной улице. Отдельное спасибо персоналу за доброжелательность, ценные советы и помощь. Если вновь приеду в Мадрид -только в этот отель))
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Отель ответ
Уважаемый клиентом Mikhaylova. Благодарим Вас за заполнение анкеты о последнем пребывании в нашем отеле. Ваше сотрудничество очень важно для нас, и мы глубоко ценим Ваши отклики. Сообщая нам о том, что Вам понравилось, и о том, что мы могли бы улучшить, Вы помогаете нам обеспечивать исключительный сервис для Вас и других гостей в будущем. Мы надеемся, что вскоре снова сможем увидеть Вас. Еще раз выражаю свою признательность за то, что Вы потратили время для заполнения этой анкеты. Мы высоко ценим Ваш интерес к нашему бренду. С уважением, Eva Garcia
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Andrey Belyakov
10-янв-2014Счет:Гостиница хорошая, можно рекомендовать к проживанию. Были в ней на новый год, очень порадовал 9-й этаж, на котором можно попить чай в любое время(бесплатно) и другие напитки, но уже за отдельную плату.Гостиница находится в самом центре Мадрида. Единственный минус для тех, кто на машине, это отсутствие собственной парковки. Завтраки вкусные но платные (10 евро/чел), номера ежедневно убирались. Спасибо персоналу за хорошее обслуживание
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Отель ответ
Уважаемый клиентом Belyakov, Благодарим Вас за заполнение анкеты о последнем пребывании в нашем отеле. Ваше сотрудничество очень важно для нас, и мы глубоко ценим Ваши отклики. Сообщая нам о том, что Вам понравилось, и о том, что мы могли бы улучшить, Вы помогаете нам обеспечивать исключительный сервис для Вас и других гостей в будущем. Мы надеемся, что вскоре снова сможем увидеть Вас. Еще раз выражаю свою признательность за то, что Вы потратили время для заполнения этой анкеты. Мы высоко ценим Ваш интерес к нашему бренду. С уважением, Eva Garcia-Assistant Director
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Гость
16-мая-2012Счет:Замечательный отель. В центре. Отличный номер на 8 этаже, с красивым видом и хорошей кроватью. Приятное обслуживание. Очень понравилось. Рекомендую
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Отель ответ
Уважаемый клиентом Благодарим Вас за заполнение анкеты о последнем пребывании в нашем отеле. Ваше сотрудничество очень важно для нас, и мы глубоко ценим Ваши отклики. Сообщая нам о том, что Вам понравилось, и о том, что мы могли бы улучшить, Вы помогаете нам обеспечивать исключительный сервис для Вас и других гостей в будущем. Мы надеемся, что вскоре снова сможем увидеть Вас. Еще раз выражаю свою признательность за то, что Вы потратили время для заполнения этой анкеты. Мы высоко ценим Ваш интерес к нашему бренду. С уважением, Eva García-Assistant Director
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SERGIY KRALIEV
18-янв-2012Счет:Прекрасная локация, в с самом центре Мадрида. Отличный сервис, номера свежие после недавнего ремонта,панорамный бар на последнем этаже.Очень достойный отель за вменяемые деньги на4+!Рекомендую!
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Отель ответ
Уважаемый клиентом Kraliev, Благодарим Вас за заполнение анкеты о последнем пребывании в нашем отеле. Ваше сотрудничество очень важно для нас, и мы глубоко ценим Ваши отклики. Сообщая нам о том, что Вам понравилось, и о том, что мы могли бы улучшить, Вы помогаете нам обеспечивать исключительный сервис для Вас и других гостей в будущем. Мы надеемся, что вскоре снова сможем увидеть Вас. Еще раз выражаю свою признательность за то, что Вы потратили время для заполнения этой анкеты. Мы высоко ценим Ваш интерес к нашему бренду. С уважением, Eva García-Assistant Director
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Sergio Carmona Olmedo
16-апр-2019Счет:Nuestra estancia excelente. Muy buena atención. Desayuno completísimo. Ubicación inmejorable.
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Отель ответ
Estimado Sergio Carmona. Muchas gracias por su comentario y su máxima valoración. Nos satisface saber que tuvieron una excelente estancia con nosotros, tanto por la atención recibida como por nuestra ubicación y desayuno. Esperamos de nuevo su visita. Un saludo, Eva Garcia-Assistant Director
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Гость
14-апр-2019Счет:What warm helpful staff. This hotel had a wonderful location and was so helpful.
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Отель ответ
Dear Guest. Thank you so much for your wonderful feedback. I am delighted to note that you enjoyed our location. Most of all though I am especially pleased that you enjoyed the service provided by our staff I always feel is the most important and lasting memory of a hotel. We look forward to welcoming you back. Kind regards, Eva García-Assistant Director
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Гость
14-апр-2019Счет:Abbiamo fatto questo regalo ai nostri zii, sono stati molto contenti e soddisfatti di tutti i servizi dell’hotel, della cordialità del personale e della struttura, per posizione e pulizia! Complimenti e grazie a tutti per aver reso speciale un regalo!
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Отель ответ
Buongiorno. Grazie per aver scelto e soggiornato al Hotel Atlántico. Siamo contenti che lei abbia molto apprezzato la nostra posizione, la cordialità del personale, il servizi e la pulizia. Vi aspettiamo presto a Madrid presso l'Hotel Atlántico. Eva García – Assistant Director
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Гость
13-апр-2019Счет:Atlantico is a fantastic location. Easy walking distance to many of the main attractions in Madrid. Very comfortable rooms and a great front desk staff to help you with whatever you need. Our room faced the street and very little traffic noise was heard but a courtyard room should be almost silent. Very good value for the price of the room and we will definitely stay here again when in Madrid.
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Отель ответ
Dear Guest. Thank you for your patronage and recognition of our value. I and my staff appreciate your kind words. We appreciate your nice comments about our location, comfort and quiet. We endeavour to offer a positive experience for all of our guests. It is gratifying to know when this happens. Hope to see you again soon. Kind regards, Eva Garcia-Assistant Director
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Гость
9-апр-2019Счет:The bed is as wide as a queen, but not as long as a queen. It was almost like it was a double turned on it’s side. When you are a person 6 feet tall or more, you need a real queen or queen. Not a shorter size bed, where your feet stick off the bed.
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Отель ответ
Dear Guest. Thank you very much for letting us know your inconveniences regarding the bed size during your stay at the Hotel Atlántico and we appreciated the time you have taken to bring this matter to our attention. Please accept our sincere apologies for any discomfort this may have caused. I would appreciate it if you would inform us about this when you make your reservation next time, so we can meet your expectations one hundred percent. We would like to thank you again for bringing this matter to our attention and we do hope you will allow us the opportunity to accomodate you again on some future occasion. Faithfully yours, Eva Garcia-Assistant Director
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Teresa Marler
7-апр-2019Счет:The hotel is very convenient. The rooms are very clean and comfortable. The views from the terrace are spectacular!
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Отель ответ
Dear Teresa Marler. Thank you for your nice review and your stay with us. We are glad that we were able to make your visit comfortable and convenient. We hope to see you again soon! Warmest Regards, Eva Garcia-Assistant Director
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Sheizaf Mekler
4-апр-2019Счет:We had a lovely time, the hotel services are great, the location is very good, the room is clean and very nice.
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Отель ответ
Dear Sheizaf Mekler. Thanks for taking time to post your review of our hotel. We do appreciate all the great comments about our location, cleanliness and services. I hope we get to see you again in the near future. Best regards. Eva García-Assistant Director
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Гость
4-апр-2019Счет:A most comfortable and well appointed room, high quality and friendly Staff.
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Отель ответ
Dear Guest. Thank you for your review and score. I and my staff appreciate your kind words and we are very happy to hear your stay has been comfortable. We endeavour to offer a positive experience for all of our guests. It is gratifying to know when this happens. I hope we get to see you again in the near future. Kind regards, Eva Garcia-Assistant Director
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Гость
1-апр-2019Счет:Excelente Hotel, excelente servicio. Lo recomendaré y volveré Sandra
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Отель ответ
Estimada Señora. Gracias por sus recomendaciones. Estamos encantados de leer que tanto el hotel como el servicio fueron excelentes durante su estancia. Esperamos de nuevo su visita. Un saludo, Eva Garcia-Assistant Director
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Albert Hammond
26-мар-2019Счет:Whenever we visit Madrid, we stay at Atlantico to experience the comfort, friendliness and professionalism of the hotel and staff. A special thanks to Carmen, on the 9th floor lounge who made us feel very welcome.
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Отель ответ
Dear Mr.Hammond. Thank you for your review and for your recent stay. We are very happy to hear you had a comfortable stay and enjoy our staff service. Carmen will be glad to hear she made your stay easy. Kind regards, Eva Garcia-Assistant Director
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Гость
24-мар-2019Счет:Buena ubicación,buena habitación y buen desayuno.
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Отель ответ
Estimado cliente. Gracias por su máxima puntuación y sus comentarios. Saber que, la ubicación, la habitación y el desayuno fueron de su agrado es nuestra mayor satisfacción. Un saludo, Eva Garcia-Assistant Director
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RODRIGO MARQUES DA NÓBREGA
20-мар-2019Счет:Hotel bem localizado, equipe educada e prestativa, com ótimo quarto e limpeza impecável. Recomendo !
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Отель ответ
Exmª Sr Marques da Nóbrega: Deixe-me começar por lhe agradecer completando nosso questionário do cliente a respeito de sua recente estada em nosso hotel. Suas referências são muito importantes para nós incentivamos nossos pessoal e nós mesmos. Estamos ansiosos para recebê-lo novamente. Muito obrigado novamente pelo seu tempo.Atenciosamente. Eva García-Assistant Director
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Гость
19-мар-2019Счет:We enjoyed 5 nights at the Hotel Atlantico and wished we could have stayed longer. The hotel is beautiful and our rooms were spacious, comfortable and beautifully designed with good lighting and storage space. We only had breakfast there one morning because of our schedule but it was very good. The reception staff could not have been kinder or more helpful. The location is wonderful and we walked everywhere, always feeling safe.
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Отель ответ
Dear Guest. First of all thank you for this wonderful review. Thank you for your kind words and consideration. We are very happy that you enjoyed your time here. I will share your comments with the reception staff. They take great pride in their service efforts. It means so much to our team to hear a review like yours. It is our pleasure to have served you. We look forward to your next visit. Hope to see you soon. Best regards. Eva Garcia-Assistant Director
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Richard Kreider
19-мар-2019Счет:Friendly and competent staff. Best location in Madrid.
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Отель ответ
Dear Mr.Kreider, thank you very much for your kind words that are really the best compliments that a Hotel Manager can ever receive. We are all very happy that you liked our location but particularly that you enjoyed the service our staff have provided. We hope to see you again in a near future. Warmest regards, Eva GArcia-Assistant Director
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Гость
1-мар-2019Счет:la verdad es que todo muy bien. Muy limpio, bonito, buen desayuno y sobretodo, personal muy amable en recepción y en el comedor/desayuno. Todo perfecto
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Отель ответ
Estimado cliente. Gracias por informarnos de que su estancia fue perfecta y valorarnos con la máxima puntuación. Cordiales saludos, Eva Garcia-Assistnt Director
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Гость
28-фев-2019Счет:perfect loaction. very good service
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Отель ответ
Dear Sirs, Thank you for choosing Hotel Atlántico and for sharing with other travellers your kind opinion about our location and services. Best regards, Eva Garcia-Assistant Director
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amparo lopez jimenez
18-фев-2019Счет:Maravilloso hotel ,limpio,cuidado ,y el servicio excelente.para repetir.
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Отель ответ
Estimada Sra. Lopez. Muchas gracias por compartir su estancia con nosotros para hacernos saber que tanto el hotel como la limpieza, cuidado y servicio fueron de su agrado. Un cordial saludo, Eva Garcia-Assistant Director
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yuval zakh
18-фев-2019Счет:the hotel is in excellent location, the rooms are spacious, comfortable and clean, the breakfast is rich and tasty, the bar on the ninth floor is very comfortable and the stuff is polite and helpful, and we discover the stairs to the turret from which you can see madrid in all splendor
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Отель ответ
Dear Yuval Zakh. Thank you for choosing Hotel Atlántico and for sharing with other travellers your kind opinion about the comfort we offer, our location, breakfast and views. Thank you also for your mention of the hotel staff. It will be a pleasure to host you again in future. With best regards Eva García Assistant Director
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José Morales Hernández
9-фев-2019Счет:Sin duda lo mejor para mí fue la limpieza de la habitación y sobre todo el trato agradable de sus empleados.
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Отель ответ
Estimado Sr.Morales. Gracias por valorarnos y por subrayar tanto la limpieza como el trato recibido como puntos a destacar. Esperamos de nuevo su visita. Un saludo, Eva Garcia-Assistant Director
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Гость
26-янв-2019Счет:Please make it easier to recycle our paper, glass and cans! Thank you!
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Отель ответ
Dear Guest, We appreciated very much for taking the time to evaluate your stay with us and to send your score. Do not worry about recycling, we do it for you. Thank you anyway. We look forward to the opportunity to welcome you again at the Hotel Atlántico. Faithfully yours, Eva Garcia-Assistant Director
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Гость
22-янв-2019Счет:Hotel Atlantico is the best hotel I have stayed at. I stayed at the SUPERIOR SINGLE ROOM - 215 square feet. The room was SPACIOUS and VERY beautiful (NEWLY RENOVATED). The location is awesome. I was walking distance to Puerta del Sol, Plaza Mayor, Palacio Real, Catedral de Madrid, Retiro Park, Puerta de Alcala, and Mercado de San Miguel. I will stay at Hotel Atlantico again and again every time I revisit Madrid. Many great restaurants close by. I also saw a Flamenco show, again walking distance. Customer service was awesome.
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Отель ответ
Dear Guest, Thank you for your in-depth reply. Your compliments of the Hotel Atlántico are greatly appreciated. We work diligently to offer the best service and a great stay for each guest. It is nice to know when this succeeded. Thank you for choosing to stay with us and for taking time to write a wonderful review. We look forward to your return. Kind regards, Eva García-Assistant Director
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Гость
21-янв-2019Счет:Habitación amplia y muy limpia. Todo ha sido impecable.
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Отель ответ
Estimado Señor. Muchas gracias por su amable comentario. Gracias por informarnos que la limpieza y tamaño de la habitación fueron de su agrado. Esperamos de nuevo su visita. Un saludo, Eva Garcia-Assistant Director
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Michal Barshishat Ben elul
19-янв-2019Счет:We love this hotel, the staff are Efficient, welcoming and helping. the rooms are spacious and comfortable and the atmosphere is nice. this is not our first time and for sure we will be back.
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Отель ответ
Dear Michal Barshishat Ben elu. Thank you for your nice review and score. We do appreciate all the great comments. Thank you also for your mention about the hotel staff. I have shared your kind words with them. We are delighted to know that you will come back at Hotel Atlantico. Kind regards, Eva Garcia-Assistant Director
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Гость
25-дек-2018Счет:Très bien à part l'odeur de moisis dans la chambre.
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Отель ответ
Madame. J’aimerais tout d’abord vous remercier d’avoir complété notre sondage concernant l’appréciation de votre séjour dans notre hôtel. Je m’excuse de n’avoir pu combler vos attentes pour l'odeur dans la chambre, ça me surprend beaucoup! Nous prenons vos commentaires en considération, car nous voulons toujours nous améliorer. Nous espérons avoir l’opportunité de vous accueillir de nouveau. Encore une fois, nous nous excusons pour les inconvénients et nous espérons vous accueillir lors de votre prochaine visite. Sincèrement, Eva Garcia Assistant Director
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Гость
24-дек-2018Счет:Todo fenomenal y Rocío la camarera de la cafetería de la terraza estupenda.
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Отель ответ
Estimada clienta. Muchas gracias por su opinión y puntuación. Rocío estará encantada de leer su comentario. Esperamos de nuevo su visita. Cordiales saludos, Eva Garcia-Assistant Director
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ron mamon
11-дек-2018Счет:This is the third time we have been staying at the hotel and are satisfied each time anew. The hotel is great, the location is excellent, the rooms are wonderful, the cleanliness level is very high, the staff are courteous and very helpful.We will be happy to come back and stay again at this excellent hotel.
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Отель ответ
Dear ron mamon. Thank you for choosing Hotel Atlántico each time you visit Madrid. When customer come back is because he was satisfied in his previous stay. Thanks again for your nice comments about the hotel, location and staff, always feel is the most important and lasting memory of a hotel. Hope to see you in your fourth time with us. Best regards, Eva Garcia-Assistant Director
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Гость
11-дек-2018Счет:Chesterfield100 11 Reviewed 3 days ago Superb Hotel in a great location in Madrid I haven't written a trip advisor review before but have read many and used the photographs to decide whether to stay or not. So I will begin with a simple summary. If you are hesitating about booking, either a trip to Madrid or specifically this hotel, .....then DON'T. It is amongst one of the best hotels my wife and I have stayed in on our travels. I haven't added any more photographs are there enough on here already to do the hotel justice. Upon entering the hotel, which was only a €30 fixed price taxi ride away from the airport, or the metro is also available, you are treated to excellent service by the concierge and the reception staff, for whom nothing is too much trouble and they are always ready with friendly advice when asked. We wanted to experience a traditional, not tourist, tapas bar for our first night and the concierge recommend two, both within 5 minutes walk. We chose the Mercado de la Reina, just excellent. Worried that the hotel doesn't have an evening restaurant, well don't, the location of the hotel on Gran Via puts you within easy walking distance of many restaurants, the theatre district or even the old town area...oh and the City Bus tours stop close by as well. The hotel does have an afternoon snack bar and roof top terrace where complimentary tea and coffee (alcoholic drinks can also be bought!) can be taken in the afternoon sunshine! A full English or continental breakfast is available up to 11.30 for those who need a lie in!! Now what else do you need an hotel for...did I hear someone say bedroom? Well we booked a standard double via the hotel's own website, not Expedia or Booking.com etc.and whilst I don't know if that made a difference, it certainly was cheaper, but room 507 is superb. Two queen beds, dressing table and comfortable armchair and a bathroom more akin to Roman times. Two hand sinks, hansgore rain shower and enough complimentary toiletries and towels to keep the most fastidious person going! Oh and comb, toothbrush, shower cap, shoeshine cloth and tissues, bath robes, slippers and room safe and enough clothes hangers as well. So don't worry about forgetting to pack anything, they've got it all. The room is centrally heated, has air con available at any time, not just summer months, is on the front of the hotel with patio doors and a little Juliet balcony. It has powered roller shutters on all windows so don't worry too much about road noise. Yes there can be some but for heaven's sake you are on Madrid's main shopping road and it didn't keep me awake! Price, wouldn't fault it. Approximately €400 for 3 nights.! So if you are thinking of a trip to Madrid then go ahead and book Hotel Atlantico. I don't think you will be disappointed. AND if you don't, then I have just wasted the last half an hour writing this!!!
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Отель ответ
Dear Mr Guest. First of all thank you for this wonderful review. Thank you for your kind words and consideration. We are very happy that you enjoyed your time here. I will share your comments with the entire staff. They take great pride in their service efforts. It means so much to our team to hear a review like yours. It is our pleasure to have served you. We look forward to your next visit. Hope to see you soon. Best regards. Eva Garcia-Assistant Director
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Гость
10-дек-2018Счет:The most inexpensive rooms are very small. We reserved but then changed to a deluxe room for 30 euro more, it was well worth it.
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Отель ответ
Dear Scott Falvo. Thank you for sharing your experience with us here and for your stay. Warmest Regards, Eva Garcia-Assistant Director
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Гость
7-дек-2018Счет:Gratamente sorprendido por el buen estado de mantenimiento y nivel de pequeño detalle en la habitación.
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Отель ответ
Estimado cliente. Gracias por su amable comentario y puntuación. Nos alegra haberle sorprendido gratamente. Un saludo, Eva Garcia-Assistant Director
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Silvia alejandra Carbone
5-дек-2018Счет:Mi estadia siempre ha sido fabulosa.La ubicacion es inmejorable y me agrada el estilo del hotel.Si algo que destacar es al personal del hotel un grupo de personas agradables que me hacen sentir como en casa. La limpieza es impecable.
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Отель ответ
Estimada Silvia Alejandra. En nombre de todo el equipo humano del Hotel Atlántico deseamos agradecerle de todo corazón los comentarios tan positivos que nos ha traslado a través de nuestra página web. Estamos encantados de saber que se sintió como en casa y que la ubicación fue de su agrado. Esperamos que nos visite pronto. Saludos, Eva Garcia-Assistant Director
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Гость
27-ноя-2018Счет:All excellent, rooms were too hot at times.
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Отель ответ
Dear Guest, We appreciate very much again for taking the time to inform your valuable thoughts and we look forward to the opportunity to welcome you again at the Hotel Atlántico. Faithfully yours, Eva Garcia-Assistant Director
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Sherman Henzel
27-ноя-2018Счет:Very comfortable room. Extremely friendly staff. Excellent espresso coffee machine at breakfast. Rooftop terrace good place for a glass of wine while we enjoyed the view of Madrid. Central location made it easy to get around.
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Отель ответ
Dear Sherman Henzel. We'd like to thank you for having chosen our hotel and for spending some of your time in writing your nice comment about our staff. We are glad your stay with us was comfortable and that you have been satisfied about our location. We hope there'll be another chance to host you, in the meantime please accept our Warmest regards.Eva Garcia-Assistant Director
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Brian Lewis
26-ноя-2018Счет:Staff and facility's absolutely splendid. our room over looking the street was immaculate. Hotel situated in walking reach or other wise of most of the attractions in Madrid. Madrid was fabulous.
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Отель ответ
Dear Brian Lewis. Many thanks for your comments regarding oour facilities and staff during your visit. I am very pleased that you found the location to be easy access to all areas of Madrid. I hope we get to see you again in the near future. Thank you again. Best regards. Eva García-Assistant Director
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Thereza Cheung
19-ноя-2018Счет:Location is great, all the staffs are very friendly. Will come back again.
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Отель ответ
Dear Thereza Cheung. Thank you for your review and score. I and my staff appreciate your kind words. We endeavour to offer a positive experience for all of our guests. It is gratifying to know when this happens. I hope we get to see you again in the near future. Thank you again. Eva Garcia-Assistant Director
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delyn mcardle
18-ноя-2018Счет:There is everything to love about this hotel. Your greeted by very professional and helpful staff when you enter. They gave us several recommendations about sightseeing, directions and dinner which was acutually one of our favorite meals while in Madrid. Our room was more than expected. We had a queen bed, 2 side tables a vanity a small table to sit at a full size closet and still with room to walk around. The bed was comfortable which they turned down in the evening. We loved the double sink and the walk in shower, perfect. The safe sits inside a closet on top of the "STOCKED" frig, everything you could ask for at a reasonable price (we did not drink any of the alcohol), they also provide 2 free bottles of water every day you are there. We could not ask for more comfort, cleanliness and space. We loved this hotel for all the above but most of all the reasonable rate on top of everything. They offer a 12$ breakfast with american eggs, fruits, breads a variety of coffee and meats. Plus its near everything. We will definitely return to this gem! My favorite souvenir is the free mug that was waiting in our room. We were on the second floor. I hope you try this hotel and have the same experience we did!
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Отель ответ
Dear Delyn Mcardle. First of all thank you for this wonderful review. Thank you for your kind words and consideration. We are very happy that you enjoyed your time here. I will share your comments with the entire staff. They take great pride in their service efforts. It means so much to our team to hear a review like yours. It is our pleasure to have served you. We look forward to your next visit. Hope to see you soon. Best regards. Eva Garcia-Assistant Director
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Гость
18-ноя-2018Счет:Great room! Great breakfast!
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Отель ответ
Dear Guest. Thank you for your patronage, feed back and beautiful review. We are very happy you enjoyed our breakfast and room. We look forward to welcoming you back.Sincerely, Eva Garcia-Assistant Director
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Julia Díaz
9-ноя-2018Счет:Lo tiene todo. Es excelente sigan asi
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Отель ответ
Estimada Julia Diaz. Gracias por su comentario y puntuación. Su sincera opinión puede ser una referencia muy valiosa para otros clientes que estén pensando en alojarse con nosotros, lo cual le agradecemos profundamente. Esperamos de nuevo su visita. Un saludo, Eva Garcia-Assistant Director
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Гость
8-ноя-2018Счет:We absolutely loved staying at Hotel Atlantico. First, our room was beautiful, serene, freshly updated and a perfect place for us to rest our heads each night over our week in Madrid and area. Housekeeping staff was excellent and our room was spotless and fresh each day. The reception staff were helpful when we had questions. Since our room was overlooking Gran Via it was sometimes a bit noisy from street noise below, but that is somewhat unavoidable. Also, the internet did not work very well. But our lovely room, view and location certainly far outweighed those two inconveniences. We would highly recommend the hotel to others traveling to Madrid and would definitely stay if we return. Thank you for an amazing visit!
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Отель ответ
Dear Guest. Thank you so much for your feedback and recommendations. I am delighted to note that you enjoyed your room and location. Most of all though I am especially pleased that you enjoyed the service provided by our staff I always feel is the most important and lasting memory of a hotel.consistency I am very sorry to read of the difficulties you experienced with our internet service. We are being working on this and are in the process of making this service much quicker so please do bear with us as I'm confident that we will have this addressed for you for future stays. We look forward to welcoming you back. Kind regards, Eva Garcia-Assistant Director
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Гость
6-ноя-2018Счет:Everything was perfect. Thank you for a lovely stay.
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Отель ответ
Dear Guest, Thank you very much for your lovely comment. We are very pleased to read that your stay was lovely and everytihng was perfect. Kind regards, Eva Garcia-Assistant Director
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Гость
28-окт-2018Счет:I was very happy with my stay at Hotel Atlantico.It is on a busy street in the heart of Madrid.The location was excellent being within a 20 minute walk of all major sights.The room was small but well laid out.There were large towels and good water pressure.Breakfast was in a nice light filled breakfast room overlooking Gran Via.The breakfast offered a good selection of breads, pastries,bacon,eggs, cold meats and cheeses.I'd liken it for Canadian/USA visitors to an upscale Hampton Inn breakfast buffet.On the 6th floor was a lovely lounge and small terrace overlooking the city.Very good value for the cost.Staff were all helpful and friendly.
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Отель ответ
Dear Guest, Many thanks for your comments regarding our location, services, breakfast, facilities and staff during your visit. Your feedback is a vital part of our business and it is through your constructive comments that we are able to improve the service we offer guests in our hotel. We appreciated very much again for taking the time to inform your valuable thoughts and we look forward to the opportunity to welcome you again at the Hotel Atlántico. Faithfully yours, Eva Garcia-Assistant Director
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JAVIER ABRATE
25-окт-2018Счет:Estar en el Atlántico Madrid es siempre un placer. Madrid es más Madrid en el Atlántico. Cálida atención, serviciales, con habitaciones perfectas para sentirse en la mayor comodidad y confort. Es siempre un placer volver allí
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Отель ответ
Estimado Sr. Abrate. Estamos encantados de saber que somos su alojamiento en Madrid y que nos elije tanto por la atención personal como por la comodidad y confort de nuestras instalaciones. Gracias por disfrutar de Madrid en el Hotel Atlántico. Hasta pronto. Saludos, Eva Garcia
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Manabu Wagatsuma
23-окт-2018Счет:very near from metro station. very comfortable room and excelent breakfast! i would like to stay again.
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Отель ответ
Dear Manabu Wagatsuma. We appreciate very much again for taking the time to inform your valuable thoughts about our location, comfort and breakfast. We look forward to the opportunity to welcome you again at the Hotel Atlántico. Faithfully yours, Eva Garcia-Assistant Director
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Гость
17-окт-2018Счет:The wifi connection is relatively slow and sometimes can't connect to both my phone and laptop.
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Отель ответ
Dear Guest. Thank you very much for your review. I am very sorry to read of the difficulties you experienced with our internet service. We are being working on this and are in the process of making this service much quicker so please do bear with us as I'm confident that we will have this addressed for you for future stays. Kind regards, Eva Garcia-Assistant Director
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Tricia Smith
13-окт-2018Счет:The staff are very helpful and friendly. The breakfast buffet was delicious. Great location!
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Отель ответ
Dear Tricia Smith. Thank you so much for your kind review. We are very glad that you have had a pleasant stay at Hotel Atlantico because our location and breakfast and that you were especially pleased with the friendliness of our staff. It is always gratifying to receive a positive feedback. We hope that we will be able to welcome you back to Hotel Atlantico. Best regards, Eva Garcia-Assistant Director
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