• 旅馆住客

    25-十二月-2018

    Très bien à part l'odeur de moisis dans la chambre.

    • 托管

      Madame. J’aimerais tout d’abord vous remercier d’avoir complété notre sondage concernant l’appréciation de votre séjour dans notre hôtel. Je m’excuse de n’avoir pu combler vos attentes pour l'odeur dans la chambre, ça me surprend beaucoup! Nous prenons vos commentaires en considération, car nous voulons toujours nous améliorer. Nous espérons avoir l’opportunité de vous accueillir de nouveau. Encore une fois, nous nous excusons pour les inconvénients et nous espérons vous accueillir lors de votre prochaine visite. Sincèrement, Eva Garcia Assistant Director

  • 旅馆住客

    24-十二月-2018

    Todo fenomenal y Rocío la camarera de la cafetería de la terraza estupenda.

    • 托管

      Estimada clienta. Muchas gracias por su opinión y puntuación. Rocío estará encantada de leer su comentario. Esperamos de nuevo su visita. Cordiales saludos, Eva Garcia-Assistant Director

  • ron mamon

    11-十二月-2018

    This is the third time we have been staying at the hotel and are satisfied each time anew. The hotel is great, the location is excellent, the rooms are wonderful, the cleanliness level is very high, the staff are courteous and very helpful.We will be happy to come back and stay again at this excellent hotel.

    • 托管

      Dear ron mamon. Thank you for choosing Hotel Atlántico each time you visit Madrid. When customer come back is because he was satisfied in his previous stay. Thanks again for your nice comments about the hotel, location and staff, always feel is the most important and lasting memory of a hotel. Hope to see you in your fourth time with us. Best regards, Eva Garcia-Assistant Director

  • 旅馆住客

    11-十二月-2018

    Chesterfield100 11 Reviewed 3 days ago Superb Hotel in a great location in Madrid I haven't written a trip advisor review before but have read many and used the photographs to decide whether to stay or not. So I will begin with a simple summary. If you are hesitating about booking, either a trip to Madrid or specifically this hotel, .....then DON'T. It is amongst one of the best hotels my wife and I have stayed in on our travels. I haven't added any more photographs are there enough on here already to do the hotel justice. Upon entering the hotel, which was only a €30 fixed price taxi ride away from the airport, or the metro is also available, you are treated to excellent service by the concierge and the reception staff, for whom nothing is too much trouble and they are always ready with friendly advice when asked. We wanted to experience a traditional, not tourist, tapas bar for our first night and the concierge recommend two, both within 5 minutes walk. We chose the Mercado de la Reina, just excellent. Worried that the hotel doesn't have an evening restaurant, well don't, the location of the hotel on Gran Via puts you within easy walking distance of many restaurants, the theatre district or even the old town area...oh and the City Bus tours stop close by as well. The hotel does have an afternoon snack bar and roof top terrace where complimentary tea and coffee (alcoholic drinks can also be bought!) can be taken in the afternoon sunshine! A full English or continental breakfast is available up to 11.30 for those who need a lie in!! Now what else do you need an hotel for...did I hear someone say bedroom? Well we booked a standard double via the hotel's own website, not Expedia or Booking.com etc.and whilst I don't know if that made a difference, it certainly was cheaper, but room 507 is superb. Two queen beds, dressing table and comfortable armchair and a bathroom more akin to Roman times. Two hand sinks, hansgore rain shower and enough complimentary toiletries and towels to keep the most fastidious person going! Oh and comb, toothbrush, shower cap, shoeshine cloth and tissues, bath robes, slippers and room safe and enough clothes hangers as well. So don't worry about forgetting to pack anything, they've got it all. The room is centrally heated, has air con available at any time, not just summer months, is on the front of the hotel with patio doors and a little Juliet balcony. It has powered roller shutters on all windows so don't worry too much about road noise. Yes there can be some but for heaven's sake you are on Madrid's main shopping road and it didn't keep me awake! Price, wouldn't fault it. Approximately €400 for 3 nights.! So if you are thinking of a trip to Madrid then go ahead and book Hotel Atlantico. I don't think you will be disappointed. AND if you don't, then I have just wasted the last half an hour writing this!!!

    • 托管

      Dear Mr Guest. First of all thank you for this wonderful review. Thank you for your kind words and consideration. We are very happy that you enjoyed your time here. I will share your comments with the entire staff. They take great pride in their service efforts. It means so much to our team to hear a review like yours. It is our pleasure to have served you. We look forward to your next visit. Hope to see you soon. Best regards. Eva Garcia-Assistant Director

  • 旅馆住客

    10-十二月-2018

    The most inexpensive rooms are very small. We reserved but then changed to a deluxe room for 30 euro more, it was well worth it.

    • 托管

      Dear Scott Falvo. Thank you for sharing your experience with us here and for your stay. Warmest Regards, Eva Garcia-Assistant Director