客户评论
Hotel Atlantico Madrid
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Booking.com GUEST REVIEW AWARD |
Expedia Insiders’ Select |
Tripadvisor Certificado de Excelencia |
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旅馆住客
4-三月-2020客户评价:perfect stay,perfect room, staff were very helpful and active. best hotel in Madrid to stay in. worth the money
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Dear Guest. Thank you for your patronage and recognition of our value. I and my staff appreciate your kind words and recommendation. We endeavour to offer a positive experience for all of our guests. It is gratifying to know when this happens. I hope we get to see you again in the near future. Kind regards, Eva Garcia-Assistant Director
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旅馆住客
1-三月-2020客户评价:Es excelente. La atencion es fabulosa, son muy amables, atentos y simpaticos. El hotel es de primera categoria con habitaciones de un cinco estrellas. El desayuno es excelente igual q el espacio de la terraza en el noveno piso. Es un hotel de primer nivel, uno de los mejores q conozco.
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Estimada Clienta. Gracias por su amable comentario sobre el hotel y el personal, que estará encantado de leer su opinión. Esperamos de nuevo su visita. Un saludo, Eva Garcia-Assistant Director
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旅馆住客
18-二月-2020客户评价:I had a great stay. Thank you!
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Dear Guest. Thank you for posting your review here and for your business. We are happy that you had a good experience with us. Best regards, Eva Garcia-Assistant Director
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Fabian Cherrez
18-二月-2020客户评价:Excellent property right in the middle of city. Close to transport
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Dear Fabian Cherrez. Thank you for your nice review and your stay with us. We are glad that we were able to make your visit convenient because our location. We hope to see you again soon!!! Warmest Regards, Eva Garcia-Assistant Director
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旅馆住客
17-二月-2020客户评价:Nice hotel, friendly staff, good breakfast.
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Dear Sirs, Thank you for taking the time to write a review about your stay at Hotel Atlántico. We are very glad to hear such a nice words about our hotel, staff and breakfast. It will be a real pleasure for us to host you in our hotel again. With kind regards, Eva García- Assistant Director
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Diane Ackers
14-二月-2020客户评价:Our stay began with a friendly, efficient welcome from the Reception staff. Our room was spotlessly clean and very comfortable. The roller shutters and air conditioning were easy to adjust and the complimentary toiletries were replaced when necessary. The breakfast choices accommodated our needs and we also visited the rooftop terrace and bar. The location of the hotel was excellent, being convenient for shopping, the Metro and bars and restaurants within walking distance. We thoroughly enjoyed our stay and would definitely recommend the hotel to others.
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Dear Diane Ackers. First of all thank you for this wonderful review. Thank you for your kind words and consideration. We are very happy that you enjoyed your time here. I will share your comments with the entire staff. They take great pride in their service efforts. It means so much to our team to hear a review like yours. It is our pleasure to have served you. We look forward to your next visit. Hope to see you soon. Best regards. Eva Garcia Assistant Director
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旅馆住客
10-二月-2020客户评价:Центральное и удобное местоположение, отличный номер, внимательный персонал, единственный недостаток- завтрак мог бы быть разнообразнее для 4 звёзд
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Уважаемый клиентом Благодарим Вас за заполнение анкеты о последнем пребывании в нашем отеле. Ваше сотрудничество очень важно для нас, и мы глубоко ценим Ваши отклики. Сообщая нам о том, что Вам понравилось, и о том, что мы могли бы улучшить, Вы помогаете нам обеспечивать исключительный сервис для Вас и других гостей в будущем. Мы надеемся, что вскоре снова сможем увидеть Вас. Еще раз выражаю свою признательность за то, что Вы потратили время для заполнения этой анкеты. С уважением, Eva Garcia-Assistant Director
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旅馆住客
2-二月-2020客户评价:The staff were so friendly, welcoming and helpful. Excellent service all round. I was also upgraded to quiet room, which was beautifully presented and finished. Lovely stay in fabulous city.
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Dear Guest. Thank you for your wonderful reply. We are very happy to hear you enjoyed your stay with us. Most of all though I am especially pleased that you enjoyed the service provided by our staff I always feel is the most important and lasting memory of a hotel. We look forward to welcoming you back. Kind regards, Eva García-Assistant Director
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旅馆住客
20-一月-2020客户评价:Todo Excelente. La atención excelente. Ubicación inmejorable. La habitación que nos tocó era espectacular, muy amplia, con vistas a la Gran Via pero insonorizada para no escuchar los ruidos de la calle.
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Estimada Clienta. Estamos encantados de que haya tenido una excelente estancia en el Hotel Atlántico. Esperamos de nuevo su visita. Gracias por compartir su opinión. Un saludo, Eva Garcia-Assistant Director
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旅馆住客
2-一月-2020客户评价:The hotel was great. My only suggestion, the hotel need to improve their breakfast . It doesn't have a variety that I would aspect from this type of the hotel
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Dear Guest. We would like to thank you for having taken the time to comment on your recent stay at Hotel Atlántico and we are very happy that overall you have enjoyed your stay with us. We deeply apologize you don't like our breakfast. Thank you very much for your remark which constantly help us in improving our standards and the service to our guests. We very much hope to have the opportunity to welcome you back soon. Warmest regards, Eva García-Assistant Director
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Yoav Noy
29-十二月-2019客户评价:perfect location, big and comfortable rooms, value for money
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Dear Yoav Noy. Thank you for your nice review and your stay with us. We appreciate your patronage and recognition of our value. We are glad that we were able to make your visit comfortable and convenient because our location. Kind regards, Eva Garcia-Assistant Director
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旅馆住客
26-十二月-2019客户评价:Hotel céntrico y el servicio y las habitaciones de 10.
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Estimado cliente. Muchas gracias por su puntuación y comentario. Estamos encantados de saber que nuestro servicio, las habitaciones y la ubicación fueron de su agrado. Saludos, Eva Garcia-Assistant Director
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旅馆住客
23-十二月-2019客户评价:One drawback is that you do not have the option of breakfast box for those guests that leave early in the morning
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Dear Guest. Thank you for your high score and for your remark which constantly help us in improving our standards and the service to our guests. Kind regards, Eva Garcia-Assistant Director
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JOAQUIN ALBERTO RUIZ SANJUAN
22-十二月-2019客户评价:De todos los hoteles de Madrid en los que he estado, este es con diferencia el mejor. Su situación es inmejorable y tanto el equipamiento de la habitación como la limpieza también lo son. Por poner un Pedro quizás podrían mejorar algo el desayuno
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Estimado Joaquin Alberto Ruiz Sanjuan. Gracias por su amable comentario y por sus sugerencias, tan importantes para poder mejorar nuestros servicios. Estamos encantados de ser el mejor hotel de los que se ha alojado en Madrid. Esperamos poder alojarlo de nuevo en su próxima visita a Madrid. Un saludo, Eva Garcia-Assistant Director
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旅馆住客
17-十二月-2019客户评价:Hotel Atlantico is a quaint hotel in a great location on Gran Via within walking distance of La Plaza Mayor and the museums on Calle Prado. The staff is friendly and offer great suggestions with respect to attractions and restaurants. We purchased breakfast with our reservation and enjoyed a nice variety every morning. The coffee is quite good. No complaints, great service, and a great location.
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Dear Sir. Thank you so much for your wonderful feedback. I am delighted to note that you enjoyed our location, service and breakfast, cery important for us. Most of all though I am especially pleased that you enjoyed the service provided by our staff, I always feel is the most important and lasting memory of a hotel. We look forward to welcoming you back. Kind regards, Eva García-Assistant Director
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Ricardo Bolea Dieste
16-十二月-2019客户评价:de los mejores hoteles de la gran via, refinado y lujoso donde los haya,sin duda volveremos
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Estimado Ricardo Bolea Dieste. Gracias por compartir su experiencia. Estamos encantados de que nos considere uno de los mejores hoteles de la Gran Via. Esperamos su regreso. Un saludo, Eva Garcia-Assistant Director
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JUAN ANTONIO GAVIRA MENENDEZ
16-十二月-2019客户评价:De inicio a fin MUY BIEN. Estuvimos del 5 al 9 de diciembre 2019. Ya nos había llamado la atención el edificio tan bonito y tan bien ubicado (Gran Via, al lado de Zara, Primark, plaza de Callao). Una vez dentro el hotel es muy bonito, bien decorado, la habitación fue suficientemente amplia, con un baño reformado, con una ducha muuuuy grande que se complementa con albornoz y zapatillas de cortesía. La limpieza era muy buena Nosotros cogimos desayuno y merece la pena, tiene una gran variedad de viandas saladas y dulces (huevos fritos, bacon, tortilla de patatas, salchichas, huevos revueltos, donuts, croisants, tartas, fruta .......) Como mejora les propondría a la dirección que facilitaran un botellin de agua de cortesía/regalo, al menos a la entrada. Sin ninguna duda repetiremos y lo recomiendo sin duda
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Estimado Juan Antonio Gavira Menendez. Gracias por sus amables comentarios sobre nuestra ubicación, decoración, baño y ducha, productos de cortesía, por la limpieza y por el desayuno. Estamos encantados de saber que disfrutaron de su estancia con nosotros. Asimismo le agradecemos de su sugerencia sobre el agua. El agua de grifo de Madrid, además de potable, dispone de grandes propiedades, por lo que es muy recomendable. Este es el motivo por el que no disponemos de agua de cortesía, ya que no es indispensable en nuestra ciudad. Gracias por sus recomendaciones y le esperamos de nuevo. Saludos, Eva Garcia-Assistant Director
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旅馆住客
15-十二月-2019客户评价:Great hotel, large and clean room, great location in the middle of gran via. Only one comment regarding breakfast - same breakfast every morning, and not enough vegetables
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Dear Guest. Thank you for completing the survey regarding your recent stay at Hotel Atlantico. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve,as breakfast, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Eva Garcia-Assistant Director
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旅馆住客
13-十二月-2019客户评价:Outstanding hotel, excellent location, wonderful staff. I truly loved my stay at Hotel Atlántico..classy hotel with excellent value for the money. Will definitely revisit Madrid and stay there. Adel Alghamdi Saudia Arabia.
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Dear Guest. Thank you for your patronage and recognition of our value. I and my staff appreciate your kind words about our hotel and locantion. We endeavour to offer a positive experience for all of our guests. It is gratifying to know when this happens. I hope we get to see you again in the near future. Thank you again. Kind regards, Eva Garcia-Assistant Director
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旅馆住客
10-十二月-2019客户评价:Very helpful staff on the front desk. Lovely clean rooms and nice comfy beds.
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Dear Guest. Thank you for sharing your experience with us here and for your stay. We appreciate your kind gratitude about our front desk staff and your nice words about the comfort and the cleanliness. We hope to see you again soon! Warmest Regards, Eva Garcia-Assistant Director
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旅馆住客
8-十二月-2019客户评价:Trato correcto y amable como siempre.volveré
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Estimado Sr. Gracias por confiar en el Hotel Atlántico cada vez que visita Madrid. Su sincera opinión puede ser una referencia muy valiosa para otros clientes que estén pensando en alojarse con nosotros, lo cual le agradecemos profundamente. Un saludo, Eva Garcia-Assistant Director
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Richard Miller
30-十一月-2019客户评价:Extremely helpful staff with excellent English-speaking skills. Very comfortable room. Excellent breakfast. Excellent location.
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Dear Richard Miller. Thanks for taking time to post your review of our hotel. We do appreciate all the great comments about our location, cleanliness, room and breakfast. Thank you also for your mention about the hotel staff. I have shared your kind words with them. I hope we get to see you again in the near future. Thank you again. Best regards. Eva García-Assistant Director
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ALICIA NOEMI PEREZ
27-十一月-2019客户评价:CORDIALIDAD, GENTILEZA, HICIERON MI ESTANCIA EN EL HOTEL QUE ME SIENTA COMO EN MI CASA, ADEMAS DE LA LIMPIEZA ,MUCHAS GRACIAS.
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Estimada Alicia Noemi Perez. Gracias por su amable comentario y por su máxima puntuación. Que los clientes se sientan como en casa es uno de los mejores elogios que podemos recibir, ya que es un objetivo muy importante a cumplir con nuestros clientes. Gracias de nuevo y saludos, Eva Garcia-Assistant Director
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旅馆住客
18-十一月-2019客户评价:Tutto perfetto a parte due piccoli particolari. Al mattino quando siamo scesi per la colazione nonostante avessimo lasciato il cartellino appeso alla porta NON DISTURBARE, al nostro rientro ri abbiamo constatato che era entrata la cameriera a rifare il letto!!!!! Non va bene: se dico NON DISTURBARE vuol dire che non bisogna entrare in camera!!!! Inoltre avevano spruzzato un deodorante per ambienti veramente fastidioso e abbiamo dovuto aprire tutte le finestre per poter rendere respirabile la camera anche perchè io sono allergica ai profumi. A parte queste 2 particolari il resto è stato tutto perfetto.
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Gentile signora, La ringraziamo per averci dedicato il Suo tempo compilando il questionario relativo alla Sua recente permanenza presso il nostro albergo. I Suoi commenti sono preziosi per migliorare la qualità dei servizi che offriamo ai nostri ospiti. Siamo spiacenti che lei non abbia gradito l'odore del nostro deodorante per ambienti,prendiamo nota. Anche ci scusiamo se la cameriera è entrata nella sua stanza con il cartello proibito. Alle cameriere è assolutamente vietato entrare in una stanza se il cliente non lo desidera!Grazie ancora per aver dedicato del tempo a completare il sondaggio. Distinti saluti, Eva Garcia-Assistant Director
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旅馆住客
18-十一月-2019客户评价:It exceeded our expectations
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Dear Guest. Truly appreciate your review, it is so pleasing to read that we exceeded all expectations. We thank you the customers who take their time to inform us about it. Sincerely, Eva Garcia-Assistant Director
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旅馆住客
9-十一月-2019客户评价:We had a lovely stay at Hotel Atlantico Madrid. The room was spacious and hotel was in a perfect location on Gran Via.
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Dear Madame, Thank you for taking the time to write a review about your stay at Hotel Atlántico. We are very glad to hear such a nice words about our location and room. It will be a real pleasure for us to host you in our hotel again. With kind regards, Eva García-Assistant Director
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旅馆住客
5-十一月-2019客户评价:The gentleman who checked in at the front desk was awesome. The room was beyond my expectations. The bathroom was gorgeous. Housekeeping kept it all spotless. Bernardo at the Terrace bar did an excellent job taking care of us nightly. I’d come back to this hotel in a heartbeat. Great location!
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Dear Madame. Thank you so much for your wonderful feedback. I am delighted to note that you enjoyed our location, the room and bathroom, as well as the cleanliness, very important for us. Most of all though I am especially pleased that you enjoyed the service provided by our staff I always feel is the most important and lasting memory of a hotel. We look forward to welcoming you back. Kind regards, Eva García-Assistant Director
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Gorm Stefan Götzsche
5-十一月-2019客户评价:Fantastisk hotel. The staff is very kind and helpful.
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Dear Gorm Stefan Götzsche. Thank you so much for your kind review. We are very glad that you have had a pleasant stay at Hotel Atlantico and that you were especially pleased with the helpfulness of our staff. It is always gratifying to receive a positive feedback. We hope that we will be able to welcome you back to Hotel Atlantico. Kind regards, Eva Garcia-Assistant Director
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旅馆住客
2-十一月-2019客户评价:Magnifico Hotel. Situación , atención del personal y limpieza excelente.
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Estimado cliente. Encantada de leer su opinión y conocer que el hotel le pareció magnífico, que la situación fue de su interés y que tanto la atención del personal como la limpieza las valora como excelentes. Muchas gracias por compartir su experiencia. Un saludo, Eva Garcia-Assistant Director
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DIANA GUADALUPE ALMAGUER REYES
25-十月-2019客户评价:El hotel es muy bonito, amplio, limpio, buenas instalaciones, habitaciones confortables, hay un ambiente agradable, excelente ubicación, el desayuno muy rico y lo mejor su personal es muy atento y amable. Quedamos muy satisfechas. Gracias por todo.
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Estimada Señora Diana Guadalupe. Muchas gracias por su amable comentario, que tanto el personal como la dirección del hotel estamos encantados de leer. Gracias por compartirlo con otros clientes para quienes su sincera opinión puede ser una referencia muy valiosa para elegir nuestro hotel como su alojamiento en su próxima estancia en Madrid, lo cual le agradecemos profundamente. Me ocuparé personalmente de hacer llegar sus felicitaciones al personal. Reciban un saludo muy cordial y esperamos verles de nuevo. Eva Garcia-Assistant Director
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旅馆住客
20-十月-2019客户评价:The most convenient location to explore Madrid. Room well-appointed and service faultless. Excellent value for money. I would definitely stay there again and highly recommend this hotel.
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Dear Guest. Thank you for your patronage and recognition of our value. We appreciate your nice comments about our room and services. We are very pleased that you found the location to be easy access to all areas of Madrid. Sincerely, Eva Garcia-Assistant Director
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旅馆住客
18-十月-2019客户评价:Very comfortable. Friendly staff. Great location
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Dear Madame. Thank you very much for your lovely comment. We are very pleased to read that your stay was comfortable. We do appreciate all the great comments about our location and staff. I hope we get to see you again in the near future. Thank you again. Best regards. Eva García-Assistant Director
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旅馆住客
15-十月-2019客户评价:very lovely place and workers
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Dear Madame. Thank you very much for your kind mention of our hotel. Our staff strives to create a service experience for our guest that is lasting. We hope to see you again in the near future. Yours in Service, Eva Garcia-Assistant Director
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Sandra Boudakian
13-十月-2019客户评价:Beautiful hotel in a perfect location. Front desk staff if outstanding - will gladly answer any question you have about sites in Madrid. Rooftop lounge is wonderful, great drinks at reasonable prices with fantastic views over the city. Loved every minute spent at this hotel!
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Dear Guest. Thank you very much for your lovely comment. We are very pleased to read that you loved your stay with us and that you have enjoyed everything about our hotel included our central location. Most of all though I am especially pleased that you enjoyed the service provided by our staff I always feel is the most important and lasting memory of a hotel. We look forward to welcoming you back. Kind regards, Eva García-Assistant Director
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Susan Phelon
11-十月-2019客户评价:Staff was so friendly & helpful, hotel was beautiful, clean & well maintained. The rooftop deck was perfect to relax with cocktails in the evening. We would go back again.
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Dear Susan Phelon, Thank you for taking the time to write a review about your stay at Hotel Atlántico. We are very glad to hear such a nice words about the staff, cleanliness and maintenance, as well as the rooftop deck. It will be a real pleasure for us to host you in our hotel again. With kind regards, Eva García-Assistant Director
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旅馆住客
9-十月-2019客户评价:Accommodates were wonderful, bed comfortable, room so clean, staff very helpful, loved the location of the hotel.
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Dear Madame, Thank You for taking the time to write a review about your stay at Hotel Atlántico. We are very glad to hear such a nice words about the accommodation, room, staff and location of the Hotel Atlantico. It will be a real pleasure for us to host you in our hotel again. With kind regards, Eva García-Assistant Director Assistant Director
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Victor Mercado
7-十月-2019客户评价:Siempre me quedo en el Hotel Atlantico cuando estoy en Madrid, excelente servicio, y muy buen situado en el centro de Madrid.
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Estimado Victor Mercado. Gracias por elegir el Hotel Atlántico para alojarse, cada vez que visita Madrid. Estamos encantados de poder servirle y saber que nuestra ubicación es conveniente para su estancia. Esperamos de nuevo su visita. Un saludo, Eva Garcia-Assistant Director
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GERARD VAN PETEGHEM
27-九月-2019客户评价:Séjour très agréable le personnel très sympathique y professionnel chambre très confortable spacieuse et très propre
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Monsieur GERARD VAN PETEGHEM. Merci de votre bonté et nous espérons vous revoir bientôt ! C'est notre plaisir vous avoir servi. Eva García-Assistant Director
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旅馆住客
24-九月-2019客户评价:Very nice!
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Dear Guest. Truly appreciate your review, it is so pleasing to read that we met all expectations. We thank you the customers who take their time to inform us about it. Best regards, Eva Garcia-Assistant Director
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Gladys Sifuentes Bitocchi
24-九月-2019客户评价:Excelente hotel para quedarse en Madrid, muy buena atención y perfecta ubicación.
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Estimada Gladys Sifuentes Bitocchi. Gracias por su puntuación y por recomendarnos para alojarse en Madrid. Hasta pronto! Gracias y saludos, Eva Garcia-Assistant Director
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Zvi Weizman
15-九月-2019客户评价:An amazing hotel in a great location. Elegant building, very nice rooms, very clean and quiet, great staff. We stayed there 4 times, and we will be very happy to come back in the future.
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Dear Zvi Weizman. Thank you for choosing Hotel Atlántico each time you visit Madrid. We really appreciate your nice comments about our location, building, rooms, cleanliness, quiet and staff, always feel is the most important and lasting memory of a hotel. Hope to see you again soon, Kind regards, Eva Garcia-Assistant Director
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旅馆住客
13-九月-2019客户评价:Staff was helpful and friendly. Good location.
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Dear Guest. Thank for your nice review. I have shared your kind words with our staff. I am so happy you enjoyed your time with us. We hope you get to make it back to see us sometime soon. Best regards, Eva Garcia-Assistant Director
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旅馆住客
10-九月-2019客户评价:A beautiful hotel in the perfect location in the heart of Madrid.
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Dear Sir. Thank you for telling us about your recent stay at the Hotel Atlantico. I'm delighted that you enjoyed our location directly in Gran Via street, only to a few minutes from the main sights of the city. Kind regards, Eva Garcia-Assistant
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Moises Jazan
4-九月-2019客户评价:Estimados Sres. quiero manifestarles mi completa satisfacción por la atención recibida durante mi estadía en el Hotel Atlántico, cada vez que me acerqué a la recepción para hacer alguna consulta, fui atendido en forma impecable, asimismo quiero recalcar que el servicio en el comedor de desayunos y la rica variedad de alimentos ofrecida, fueron de mi completo agrado, especialmente el toque personal de doña Carmen en su atención a los clientes. Si no les anoté la calificación de 5 puntos, es porque en la ducha de mi habitación, me faltó un asidero para sentirme seguro, creo que es muy importante para todas las edades y aún más para personas mayores, tener un apoyo mientras se usa la ducha, dicho sea de paso la ducha y el baño estaban muy bien equipada, todo limpio , reluciente y estético. La habitación era espaciosa y bien equipada, con un solo pero, muy ruidosa por dar a la Gran Vía. Para terminar, quiero reiterarles mi agradecimiento por la atención recibida y tengan la seguridad de que recomendaré vuestro Hotel a mis amigos y familia, (fue un hijo mío, que pernoctó allá quién me lo recomendó). Reciban los saludos de mi esposa y míos, muy atentamente Moises Jazán
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Estimado Moises Jazan. Muchas gracias por sus amables comentarios, pero también por sus interesantes sugerencias. El personal del hotel está encantado de leer su comentario por sus elogios hacia todos los departamentos y en especial la Sta. Carmen por su mención específica a su atención. Asimismo le agradecemos sus sugerencias, las cuales nos ayudan a mejorar nuestros servicios, en concreto su comentario con respecto al agarradero en la ducha. Nos es grato saber que el tamaño de la habitación fue de su agrado y que la limpieza le pareció reluciente. Con respecto al ruido, tenga en cuenta que aunque las habitaciones estén muy bien insonorizadas, estamos situados en el corazón de Madrid, en la calle Gran Vía, la más transitada de la ciudad. Pero disponemos de habitaciones interiores más tranquilas, si lo desea. Finalmente agradecemos sus recomendaciones a amigos y familiares y esperamos que en breve nos visite de nuevo y esta vez obtener un 5 en su puntuación. Un cordial saludo desde el Hotel Atlántico, Eva Garcia-Assistant Director
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eugenio javier pierro
4-九月-2019客户评价:Excelente hotel. Amabilidad de todo su personal. Excelente ubicación. Desayuno excepcional
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Estimado Eugenio Javier Pierro. Gracias por compartir su experiencia en nuestra página web. Nos satisface saber que el hotel, personal, ubicación y desayuno estuvieron a la altura de sus expectativas. Hasta pronto! Saludos, Eva Garcia-Assistant Director
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旅馆住客
1-九月-2019客户评价:I was pleased with hotel, my first stay and would return. It is a good quality hotel, located in a central location where one can easily do lots of walking to enjoy the sights and easy transportation to airport. I do not eat buffet breakfast and asked for continental, cereal, juice and fruit with coffee. I felt I did not need to pay 12 euros rate for food I did not eat. The hotel person in lobby reduced the rate of euros 6, after first 2 days. My room was spotless and had everything I needed. Thank you.
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Dear Guest, Many thanks for your comments regarding the hotel and location. Your feedback is a vital part of our business and it is through your constructive comments that we are able to improve the service we offer guests in our hotel. We appreciated very much again for taking the time to inform your valuable thoughts and we look forward to the opportunity to welcome you again at the Hotel Atlántico. Faithfully yours, Eva GArcia-Assistant Director
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Gerardo Montalvo
1-九月-2019客户评价:One of the BEST hotels you are going to find in the Heart of Madrid . Excellent location , competitive price , very nice & clean rooms , super professional staff (always willing to help and assist every guest with a smile) . We recommend this place ,with no doubt , to everyone who want to visit Madrid . You won't be disappointed .
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Dear Gerardo Montalvo.Thank you so much for your wonderful feedback and your recommendation. I am delighted you consider the Hotel Atlantico on of the best hotels in Madrid due our location, value, rooms and cleanliness. Most of all though I am especially pleased that you enjoyed the service provided by our staff I always feel is the most important and lasting memory of a hotel. We look forward to welcoming you back. Kind regards, Eva García-Assistant Director
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Zeljko Buncic
1-九月-2019客户评价:I have been very happy with everything that I have experienced staying with you. Very well maintained hotel, great service, great people, housekeeper Vicky was excellent, front desk team as well, all of them are your huge asset and thanks very much to all of you. I plan to be back again to your hotel.
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Dear Zeljko Buncic. First of all thank you for this wonderful review. Thank you for your kind words and consideration. We are very happy that you enjoyed your time here. I will share your comments with the entire staff. They take great pride in their service efforts. It means so much to our team to hear a review like yours. It is our pleasure to have served you. We look forward to your next visit. Hope to see you soon. Best regards. Eva Garcia-Assistant Director
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daniel cassorla
25-八月-2019客户评价:No me agradó tener habitación lateral, se siente encierro y tiene muy poca luz natural
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Estimado daniel cassorla. En primer lugar, darle las gracias por cumplimentar nuestro Cuestionario para Clientes con motivo de su estancia en nuestro hotel. En nombre de todo el equipo del Hotel Atlántico le pedimos disculpas por no haber cumplido con sus expectativas y sentimos que la habitación en la que se alojó no fuera de su agrado. Su opinión es muy importante para nosotros y utilizaremos sus comentarios para mejorar nuestros servicios. Espero que considere alojarse de nuevo con nosotros para que podamos tener otra oportunidad de brindarle una mejor experiencia. Un cordial saludo, Eva Garcia-Assistant Director
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Maria Amato
20-八月-2019客户评价:Sono assolutamente soddisfatta, eccellente la posizione dell'hotel, impeccabile la pulizia della stanza, del bagno e della biancheria.
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Gentile signora Maria Amato. Sono io a ringraziarla nuovamente per avere scelto Hotel Atlántico per il suo soggiorno a Madrid e per aver scritto questo bellissimo commento Cordiali saluti, Eva Garcia-Assistant Director
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